Hi there! We are South, and our client is looking for an Account Manager!
Note To Applicants
Eligibility: This position is open to candidates residing in Latin America.
Application Language: Please submit your CV in English. Applications submitted in other languages will not be considered.
Professional Presentation: We encourage you to showcase your professional experience by including a Loom video in the application form. While this is optional, candidates who provide a video presentation will be given priority.
Note: If you're hired for this role, you may be asked to update your LinkedIn profile :)
The Account Manager / Strategist is a key client-facing role, fully owning accounts and acting as a strategic partner to clients. This position blends relationship management with marketing strategy, ensuring client satisfaction, long-term retention, and opportunities for growth and upsells.
You’ll work closely with internal subject-matter experts across Creative, Performance, and Web teams, synthesizing inputs into clear recommendations aligned with client goals and scope. At a small agency, this role requires ownership, judgment, and strong communication — the buck stops with you.
Duties And Responsibilities
Own and manage relationships with multiple clients and key stakeholders
Provide proactive, strategic recommendations aligned with client business goals
Act as steward of client scope, balancing contractual boundaries with strategic flexibility
Lead client communication across email, calls, presentations, and reporting
Coordinate cross-functional teams to ensure on-time, high-quality delivery
Identify risks, roadblocks, and opportunities early and raise flags when needed
Support onboarding of new clients in partnership with Business Development
Ensure adherence to project management, budget, and timekeeping standards
Present strategies, reports, and recommendations confidently to clients
Identify opportunities to upsell services and renew packages
Final review and delivery of client-facing work
Support process improvements across accounts and internal workflows
Qualifications
5+ years of experience in account management, client services, or client-facing project management (agency experience required)
Strong comfort with direct communication (phone/video), not relying solely on async tools
Excellent listening, negotiation, and presentation skills
Strong written and verbal communication
Working knowledge of digital marketing, including paid media, ecommerce, websites, SEO, Shopify, Klaviyo, and paid social
Ability to interpret performance data and translate it into strategic insights
Highly organized, proactive, and solutions-oriented
Confident managing multiple priorities and stakeholders
Working Schedule
Position Type: Full-time
Location: Latin America (Remote)
Compensation: $2,000–$3,000/month (depending on experience)
If this opportunity sounds good to you, send us your resume!