Account Manager

Company Description Pulse Crew is a fast-growing talent management and TikTok LIVE agency dedicated to helping creators build, grow, and monetize their presence. The team partners with digital creators to enhance their visibility, engagement, and revenue across social platforms. Pulse Crew focuses on long-term creator success through strategic guidance, performance optimization, and brand partnerships. The company provides a collaborative environment where professionals can contribute to innovative campaigns and creator-centric solutions. Joining Pulse Crew offers the opportunity to work at the intersection of content creation, influencer marketing, and digital entertainment.

Role Description This is a full-time, Remote Account Manager role. The Account Manager will manage day-to-day relationships with creators, overseeing onboarding, performance reviews, and ongoing support. Responsibilities include coordinating campaigns, tracking creator performance metrics, and communicating insights to both creators and internal teams. The role involves collaborating with marketing, operations, and talent teams to ensure successful TikTok LIVE initiatives and brand partnerships. The Account Manager will also handle account documentation, respond to inquiries, resolve issues promptly, and contribute to process improvements that enhance creator satisfaction and growth.

Qualifications

• Experience in account management, client services, or talent management, preferably within influencer marketing, social media, or entertainment.
• Strong communication, relationship-building, and negotiation skills, with the ability to manage multiple creator accounts and stakeholders.
• Solid understanding of social media platforms, especially TikTok and live streaming, including analytics, audience engagement, and monetization models.
• Organizational and time-management skills, with attention to detail and the ability to prioritize in a fast-paced environment.
• Comfort working with data and performance metrics, including basic proficiency in spreadsheets and reporting tools.
• Ability to work collaboratively with cross-functional teams and adapt to evolving business needs.
• Professional fluency in English; additional languages relevant to the region are an advantage.
• Bachelor’s degree in Business, Marketing, Communications, Media, or a related field, or equivalent practical experience.
• Previous experience in the UAE market or the wider MENA region is beneficial.