Account Manager

Account Manager Remote | South Africa | R35,000/month Job Overview We are seeking a motivated and experienced Account Manager to support a UK-based employer in managing client relationships and driving business growth. Key Responsibilities Manage a portfolio of UK-based client accounts, ensuring high satisfaction and retention Handle client queries, escalations, and ongoing communication efficiently Communicate effectively with internal teams and external stakeholders across time zones Maintain accurate records of client interactions, contracts, and account data Use CRM platforms, project management software, and communication tools Support the wider team with reporting, presentations, and strategic account planning Identify opportunities to upsell, cross-sell, or improve the client experience Qualifications and Experience 2+ years of experience in account management, client services, or a related field Excellent written and verbal communication skills in English Strong organisational skills with the ability to manage multiple accounts simultaneously Proficient in CRM systems and Microsoft Office or Google Workspace Able to work independently and manage your own time effectively Experience working with UK-based clients or employers is advantageous Must have a reliable laptop, stable internet connection, and a quiet working environment Salary: R35,000/month | 100% Remote Locations South Africa Remote status Fully Remote About Remote World Remote World was founded in 2023 with a simple belief: the future of work is remote, and everyone should have access to quality remote opportunities regardless of their location. We noticed that while remote work is growing rapidly, many talented individuals around the world struggled to find legitimate, well-paying remote positions. At the same time, employers were struggling to find qualified remote talent from a global pool. Remote World was created to solve this problem by building a comprehensive platform that not only connects job seekers with employers, but also empowers workers to develop the skills they need to succeed in remote environments. Today, we're proud to have connected over 500 talented professionals with remote opportunities worldwide, and we're just getting started. Founded in 2023