Job Description
Agilent inspires and supports discoveries that advance the quality of life by providing life science, diagnostic, and applied market laboratories worldwide with instruments, services, consumables, applications, and expertise in both measurement and asset management.
As an Account Manager, you will be responsible for driving growth within a defined customer territory or set of named accounts. You will identify and win new business opportunities while growing existing customer relationships through cross-sell and up-sell activities across Agilent's portfolio. This is a highly customer-facing role, requiring strong commercial acumen, relationship management skills, and the ability to collaborate effectively with technical and business stakeholders to deliver customer success.
Key Responsibilities
- Manage a defined territory and/or portfolio of named accounts to achieve and exceed sales targets.
- Identify, develop, and convert new business opportunities through proactive prospecting and customer engagement.
- Grow existing customer relationships through up-selling and cross-selling of Agilent products, solutions, services, and consumables.
- Spend the majority of your time engaging directly with customers throughout the sales cycle.
- Lead opportunities through all stages of the sales process, including opportunity development, solution development, negotiation, closing, onboarding, and ongoing relationship management.
- Coordinate with Product Specialists, Market Specialists, Applications Engineers, Field Application Scientists, Technical Support Specialists, and other internal teams to support customer needs and sales activities.
- Develop and maintain a healthy sales pipeline and accurate opportunity forecasts.
- Build strong customer relationships and act as a trusted advisor to key stakeholders.
- Ensure high levels of customer satisfaction, retention, and long-term account growth.
- Drive balanced business performance across multiple product lines and strategic priorities.
- Maintain accurate records and sales activities within CRM systems.
Qualifications
Qualifications
Must Have- Bachelor's or Master's degree in Life Sciences, Chemistry, Biology, Engineering, Business, or a related field, or equivalent experience.
- 1-2+ years of experience in sales, account management, business development, customer-facing commercial roles, or related experience.
- Strong communication, negotiation, and relationship-building skills.
- Demonstrated ability to manage multiple customer priorities and opportunities simultaneously.
- Self-motivated with a results-oriented mindset and a passion for delivering customer value.
- Fluent in Italian and English, both written and spoken.
- Valid driver's license and willingness to travel within the assigned territory.
- Experience within life sciences, diagnostics, analytical instrumentation, laboratory environments, medical devices, or related industries.
- Experience working in a consultative or solution-selling environment.
- Knowledge of CRM tools and pipeline management best practices.
- Post-graduate qualification, technical certification, or relevant professional license.
Additional Details
This job has a full time weekly schedule. It includes the option to work remotely.Our pay ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. During the hiring process, a recruiter can share more about the specific pay range for a preferred location. Pay and benefit information by country are available at: https://careers.agilent.com/locationsAgilent Technologies Inc. is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other protected categories under all applicable laws.