Account Manager – Italy

Imagine being the first person to bring real-time production data and manufacturing intelligence to Italian manufacturers — building the market from the ground up, not stepping into one already running. This is a rare opportunity: the chance to be Factbird's founding Account Manager in Italy, opening a brand-new market for us and shaping how manufacturers across the country think about production data, from the very first conversation you have. The Role As our first Account Manager in Italy, you won't be growing an existing book of business — you'll be creating one. This is true market-building: identifying who to talk to, opening doors that have never been opened, and laying the foundation for everything Factbird becomes in Italy. This includes: Identifying, opening, and nurturing new customer relationships from scratch, in a market where Factbird is not yet known Building a strong and healthy sales pipeline of net new opportunities from zero Understanding operational challenges within manufacturing environments Guiding prospects from first conversation to signed, long-term partnership You will be the driving force behind our entry into Italy — the person whose work defines how Factbird is perceived and whether we succeed in this market. It is for someone who gets real energy from building something new, who thrives on prospecting and winning trust with manufacturers with no existing brand recognition to lean on, who is genuinely comfortable selling software solutions such as Manufacturing Intelligence, MES, or MOM platforms into complex industrial environments, and who doesn't think twice about being on the road to make that happen. You'll be part of our Central European team, reporting to the Sales Director for the CEM region, collaborating closely with colleagues across the wider Central Europe footprint while owning and building your accounts across Italy as our first local presence there. Key Responsibilities Establish and grow the Italian manufacturing market from the ground up Build and manage a strong outbound pipeline Prospect strategically through outreach, networking, and industry events Lead value-driven discovery conversations Run tailored product demonstrations Own negotiations and close deals Establish Factbird as a trusted, credible partner across Italy—starting from zero brand awareness Collaborate with Customer Success, Product, and Marketing Travel regularly across Italy—and occasionally further afield—to meet customers on-site, attend industry events, and build genuine relationships face-to-face About you You are commercially confident, structured, and relationship driven. You combine initiative with empathy — you are comfortable opening doors and building pipelines from nothing, and you do it through credibility, preparation, and genuine curiosity. You are energized by the idea of being first: first to knock on a door, first to explain what Factbird does, first to shape how an entire market experiences the brand. You take ownership of your region and are motivated by building sustainable partnerships rather than short-term wins. You enjoy autonomy, but you also value collaboration and being part of a supportive, cross-border team. Regular travel is part of what makes this role rewarding for you, not a downside of it. Requirements Experience in full-cycle B2B sales Experience selling software solutions into manufacturing, industrial, or technical B2B environments—ideally Manufacturing Intelligence, MES, MOM, or similar production-focused platforms. Proven ability to build and develop pipeline proactively, ideally with experience opening new markets or territories Comfortable with regular travel across Italy and occasionally internationally Experience with CRM systems Why This Role Is Special You will be Factbird's first Account Manager in Italy—the person who puts us on the map there You will play the defining role in how we enter and grow this market You will be part of a collaborative Central European team You will have both true ownership and full support behind you Your work will directly shape whether and how Factbird expands into one of Europe's largest manufacturing economies This is a role for someone who wants responsibility, influence, and the rare chance to build something from day one rather than inherit it Why Factbird? People are at the heart of everything we build. We believe great products come from empowered teams — and we work hard to create an environment where you can do your best work and have space for life beyond it. Flexible working hours — we trust you to manage your time Competitive salary — compensation that reflects your skills, experience, and impact Internet reimbursement — stay connected wherever you choose to work from Thoughtful, human onboarding — step-by-step support from day one Individual Development Plan conversations — bi-yearly career development aligned to your ambitions Company-wide kickoffs & team days — we come together regularly across teams and regions A global, inclusive culture — diverse backgrounds and perspectives, actively celebrated Join Us If this role feels like a match, we'd be excited to hear from you and explore how you could help us open the Italian market and shape the future of data collection and production monitoring at Factbird. And if someone in your network comes to mind who might be a great fit — feel free to share this opportunity with them. Apply directly or reach out with questions to our Global Talent Acquisition & People Operations Lead, Khristel at [email protected] At Factbird, we believe that great work starts with people feeling respected, valued, and included. We are proud to be an equal opportunity employer and are committed to building a workplace where everyone has the opportunity to thrive. All employment decisions at Factbird are made based on business needs, role requirements, and individual qualifications, without discrimination based on gender, gender identity or expression, age, disability, marital or family status, nationality, ethnic or social origin, religion or belief, sexual orientation, or any other characteristic protected under applicable European and local employment laws. We celebrate diversity in all its forms and believe that different backgrounds, perspectives, and experiences make our teams stronger and our work better. We warmly encourage all qualified candidates to apply and to bring their whole selves to Factbird.