Account Manager (Middle level)

Since 2012, our client has been developing a scalable SaaS platform and a range of digital products, establishing itself as a reliable market partner. The company focuses on continuous technological development, architectural sustainability, and high team autonomy. It specializes in creating innovative turnkey and white-label solutions for Gaming operators, integrating top gaming products, and supporting clients throughout the licensing process in the Gaming industry. Its deep expertise has enabled successful project launches across multiple international markets. A distributed team of over 400 professionals working across two offices in Central and Eastern Europe. Responsibilities: Own and drive the growth and long-term success of a portfolio of key clients Build and maintain strong, trust-based relationships through regular communication, business reviews, online meetings, and industry events Serve as the primary point of contact for assigned clients, addressing their business needs and ensuring a high level of satisfaction Manage day-to-day account operations, including promotional planning, commercial discussions, and execution of account development strategies Monitor client performance, track key metrics, prepare regular reports, and provide data-driven recommendations to improve results Analyze account performance and collaborate with the Analytics team to evaluate campaigns, promotions, and overall client effectiveness Identify growth opportunities and proactively develop strategies to improve client performance and maximize business outcomes Negotiate commercial terms and support ongoing partnership development Monitor market trends, competitor activity, and industry developments to continuously refine account strategies Collaborate closely with cross-functional teams, including Marketing, Sales, Product, Development, and Analytics, to deliver the best client experience and achieve business goals 2 years of experience as an Account Manager, Business Development Manager, or in a similar role Experience in IT, B2B sales, SaaS, or Tech would be an advantage Upper-Intermediate English (B2+) and fluent Russian Confident use of Excel, Microsoft Word, Google Workspace, Jira, CRM systems, and AI tools Strong communication, negotiation, and relationship-building skills Proactive, organised, responsible, goal-oriented, and able to solve problems effectively Experience in iGaming would be a plus A chance to join a company with a strong name and long-established reputation in the global Gaming industry Continuous talent development and accelerated growth opportunities within the organization 20 days of paid vacation and 5 Family Days Regular workshops, team activities, offsite trips, and corporate events English language courses provided by the company Access to a mental health support service (professional psychologists, confidential sessions)