Account Manager (Romania)

We’re FOTC – a team of cloud enthusiasts helping companies get the most out of Google Cloud and Google Workspace. Whether it's moving to the cloud, building smarter workplaces, using AI, or just making everyday work easier — we're here for it.

We’ve been around for over 10 years, and in that time we’ve worked with more than 6,500 companies in 50+ countries. Big names, small teams, startups, scaleups – you name it. From our offices in Wrocław, Warsaw and Szczecin – or from wherever we’re working remotely – we help businesses grow with the right tech.

We’re a Google Cloud Premier Partner, but more than that — we’re people who genuinely like solving problems, testing new ideas, and turning complex stuff into simple solutions.

What we believe in

We believe work should make sense — not just on paper, but in real life. That means innovation, partnership, responsibility, flexibility & adaptation, transparency, and a team you can count on. We support each other, share what we know, and celebrate wins (big and small).

If you're someone who likes figuring things out, isn’t afraid to take initiative, and wants to work with tech that actually makes a difference — you might just find your place with us.

Because at FOTC, it’s not just about cloud. It’s about people.

Your responsibilities will invlude:

Account Management & Client Relations

• Portfolio Management: Autonomously manage a client portfolio and build long-term, strong relationships with key stakeholders.
• LTV Maximization: Drive client retention and execute upsell/cross-sell opportunities to maximize Customer Lifetime Value (LTV).
• Business Reviews & Negotiations: Lead regular Quarterly Business Reviews (QBRs) and negotiate contract renewals and expansions.
• Client Advocacy: Act as the internal "voice of the customer" to align company resources with client needs.

Technical Presales / Customer Engineering

• Technical Advisory: Partner with the sales team as a technical expert to align cloud solutions with customer business requirements.
• Solution Architecture: Assist in mapping client needs into GCP-based architectural solutions and lead technical presales discussions.

Requirements:

• Google Cloud Platform (GCP): Solid understanding of GCP core concepts and products.
• Infrastructure as Code: Hands-on proficiency with Terraform (must-have).
• Version Control & CI/CD: Practical experience with GitHub / GitLab and modern CI/CD pipelines.
• Containerization & Networking: Good understanding of Kubernetes and core cloud networking concepts.
• Proven B2B account management, negotiation, and relationship-building skills.
• Strong ability to translate complex technical concepts into business value.
• Languages: Romanian (C1+), English (C1+).

Nice to have:

• Certifications: Google Cloud Professional Cloud Architect (active or expired) and/or CKA (Certified Kubernetes Administrator).
• Prior experience in a Customer Engineer, Solution Architect, or Technical Presales role.

We offer:

• B2B contract
• 100% remote
• compensated days without service delivery obligation (up to 31!)
• co-financing of sport activities
• company retreats abroad or in Poland once a year (bonding time, yeah!)
• company equipment provided