About 59club
A Global leader in the provision of customer service analysis, offering mystery shopper audits, survey tools, and employee training within the Golf, Leisure, Spa, F&B, Retail and Hotel Industries. Market leading software and assessment criteria provides the resource to improve and maintain a 'sales & service' etiquette, in-turn increasing customer satisfaction, revenue and profits in the process.
59club was established in 2007, with a Head Office based in the UK. We are now operating in Continental Europe, the Middle East, Asia, United States, Canada and Australasia.
59club Europe South was launched in 2022 and has already established a true national footprint, with a presence in 8 countries.
Note - This role is a remote role with travel and business to be conducted across our territories in the south of Europe (mainly in Portugal). Ability to speak English & Portuguese fluently is essential.
The Role
This is an exciting opportunity for an experienced professional - ideally from a golf, leisure and/or hotel background - to join 59club Europe South, supporting and developing a portfolio of ambitious partner venues committed to elevating their performance and refining the processes behind what they do.
As an Account & Training Executive, you will be one of the key ambassadors of our brand. You will work closely with partner venues to help them unlock commercial growth, enhance customer experience, and implement best-in-class operational standards.
This is a highly visible role requiring a confident communicator and educator - someone comfortable analysing and presenting performance data, delivering impactful training sessions, and building long-term, trusted relationships with industry leaders.
You will combine insight with influence: interpreting data to identify opportunity, guiding teams through practical improvement strategies, and proactively driving collaboration across golf, leisure and hospitality environments.
For the right individual, this role offers the opportunity to make a measurable impact within leading venues while representing one of the industry’s most recognised performance benchmarking and training brands
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