Accounting Manager, Payments and Platform Services Revenue

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Fullsteam is a leading provider of vertical software and embedded payments technology dedicated to helping businesses flourish by providing their customers with seamless experiences. With a dynamic and growing team of over 1,900 employees, we are committed to driving innovation and delivering best-in-class software and payment solutions that empower small and medium-sized businesses across numerous industries. Our purpose is to help our customers grow their businesses and delight their customers. Join us and be a part of a forward-thinking company that values growth, excellence, and the success of our clients.

Fullsteam is a payments and software company powering the businesses behind everyday life. Through a portfolio of vertical software platforms paired with integrated payment processing, Fullsteam serves tens of thousands of merchants across North America. The Accounting team supports this growth by owning revenue recognition, billing, and reconciliation across the Payments and Platform Services lines of business.

Job Summary:

The Fullsteam Accounting team is seeking a highly qualified candidate for the Accounting Manager, Payments and Platform Services Revenue role. The ideal candidate will have experience in payments revenue and the ability to thrive in a high-growth, fast-paced environment. This role is responsible for ensuring the billing and revenue recognition is accurate for our Fullsteam Payments process in both the US and Canada. The Accounting Manager leads and develops the payments revenue accounting team, setting priorities, reviewing work, and building the team's technical depth as transaction volume grows.

Primary Responsibilities:

• Maintain a deep understanding of the end-to-end payment transaction lifecycle, including system architecture, execution, reconciliation, and error handling.​
• Oversee the accounting for the end-to-end lifecycle of money movements, including payment origination, reconciliation, and reporting.​
• Manage the payments point-of-sale (POS) terminal revenue process and support operations in the billing and inventory accounting for the POS terminals.
• Reconcile all money movements to confirm activity happened as expected.
• Own the month-end and quarter-end close for payments and platform services revenue, including journal entries, accruals, flux analysis, and balance sheet reconciliations.
• Identify, triage, and assist with solutioning payment related incidents with cross functional and external partners.
• Act as an additional safeguard to detect and prevent payment errors and losses.​
• Work closely with backend systems to ensure accurate and timely payment processing and reporting.​
• Develop and maintain documentation for payment processes and procedures.​
• Collaborate cross-functionally with risk, underwriting, sales, operations, and backend systems teams to ensure efficient and accurate payment operations, resolve variances, and drive process improvement initiatives.
• Support the Operational Leadership and executive team on key financial decisions.
• Lead, mentor, and develop a high-performing accounting team.
• Foster a collaborative and inclusive team culture that encourages continuous improvement and professional growth.
• Set performance goals and regularly evaluate the team’s progress, providing feedback and guidance to ensure high standards are met.
• Manage the billing and revenue recognition process for Platform Services including insurance, marketing, and platform services.
• Accounting and reconciliation for the Merchant Capital Advance.
• Assist external auditors during interim and annual audits by providing documentation, explanations, and support related to revenue recognition practices and financial reporting, including audit compliance documentation as necessary.
• Drive and foster a positive organizational culture by exemplifying and promoting our core values and behaviors, ensuring alignment with company standards and nurturing an environment of collaboration, continuous improvement, and performance.

Primary Qualifications:

• Bachelor's degree in Accounting, Finance, or related field; CPA certification is a plus.
• Minimum of 6-8 years of progressive accounting experience, including direct experience with payment processing or transactional revenue; public accounting (Big 4 preferred) background a plus.
• Minimum of 3 years of people-management experience with a track record of hiring, developing, and leading high-caliber teams.
• Proficiency in accounting software and ERP systems; NetSuite, Zuora experience is a plus.
• Strong technical background in U.S. GAAP, with demonstrated depth in revenue recognition under ASC 606, including multiple-element arrangements and gross vs. net presentation.
• Working knowledge of internal controls over financial reporting, including SOX-style control design, documentation, and testing support.
• Excellent analytical and problem-solving skills, with attention to detail and the ability to analyze complex situations and develop effective solutions.
• Excellent written and verbal communication skills, with the ability to communicate and collaborate with leadership, cross-functional teams, and external partners.
• Execution-oriented, with strong adherence to deadlines and the ability to prioritize competing responsibilities in a fast-paced environment.
• Capacity to think ahead, set clear goals, and develop long-term plans that support organizational objectives.
• Dedicated to developing team members through mentoring and constructive feedback, and to fostering a collaborative, inclusive team environment.
• Ability to work independently and collaboratively in a dynamic environment.

Salary Range: $120,000-$160,000 USD

Fullsteam supports an inclusive workplace that values diversity of thought, experience, and background. Fullsteam is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state, or local law.