Accounts Payable Services - Accounts Payable Team Lead

Accounts Payable Team Lead

Mohawk Medbuy Corporation (MMC) is a national, not-for-profit, shared services organization that supports hundreds of health care providers across Canada, as well as child welfare agencies and other public sector organizations. MMC provides value-driven contracting and procurement solutions for medical/surgical supplies, pharmaceutical products, local sourcing, capital (equipment, FF&E and redevelopment) and nutrition solutions. Other services include data analytics, in-hospital logistics, warehousing, technology, procure-to-pay and accounts payable.

With an emerging focus on sustainability and reconciliation with Indigenous Peoples, MMC is actively supporting the creation of a resilient value chain that incorporates environmental, social and governance best practices. Based in Burlington, ON, the organization also has offices in Toronto, Oakville, Thunder Bay, Kingston, Brantford, London and Chatham, and a distribution centre in Oakville. Learn more: www.mohawkmedbuy.ca.

We are currently recruiting for a full-time Accounts Payable Team Lead to support our Accounts Payable team.

Position Overview

Key Responsibilities

• Provide exceptional customer service by liaising with Hospital members, finance teams, and vendors.
• Analyze, verify, track, and report on departmental processes, including automation, match exceptions, service contracts, cheque requests, accruals, and statistical data.
• Track and report statistical variances and discrepancies to the Director of Accounts Payable Services.
• Review interface data flows for accuracy and coordinate issue resolution with IT Business Systems Specialists.
• Assist in designing, developing, testing, and modifying systems and procedures to improve departmental processing.
• Assist in troubleshooting, escalating issues, participating in resolutions, and providing expertise as a Subject Matter Expert on Finance systems and AP processes.
• Coordinate the orientation and training of new AP Centre employees.
• Assign, prioritize and monitor work progress to ensure timely completion and adherence to quality standards and all other related requirements.
• Provide input for performance reviews.
• Backup for managerial duties, including coordinating resources, supporting front-line staff, and assisting internal and external stakeholders.
• Contribute to various organizational projects and initiatives.
• Provide updates and reports to the Director of Accounts Payable Services.

Analytics Lead & Subject Matter Expert duties

• Design and generate key reports.
• Build monthly, quarterly, and annual scorecards to illustrate key performance indicators for Hospital Finance Leads, and AP Functional Advisory Committee.
• Review data quality, optimize production, utilize tableau formula language, and conduct analysis.
• Develop interactive financial reports and dashboards to facilitate stakeholder decision-making and external auditing.
• Ad-hoc analysis projects for Hospital Finance/ Purchasing, Vendors, AP Centre and/or MMC.
• Act as liaison between Basware Analytics Users and MMC.
• Field & vet requests to the AP Centre, review data quality concerns, evaluate requests for enhancements to analytics software, provide training and demonstrations, ad-hoc analysis projects, communicate regular updates.
• Communicate vetted data quality concerns and vetted software concerns, and review software enhancements for accuracy and completeness.
• Provide expertise as a Subject Matter Expert on Analytics systems and processes, including training other employees.
• Review Analytics data from invoice header/coding row data sources, investigate and identify root causes of bad data in consultation with key players, understand the effects of bad data on reporting and analysis and develop solutions to cleanse/ exclude bad data.
• Develop checks and balances to identify invoice fraud and duplication of payments.
• Understand data quality, review internal/external policies to understand gaps and flaws, collaborate with front-line staff to understand outliers, consultation with key players to understand and resolve issues.
• Contribute to strategies for fully utilizing analytical tools in consultation with senior leadership.
• Build data-driven decision-making strategies related to dashboards and worksheets.
• Assign, prioritize and monitor analytics-related work progress to ensure timely completion while adhering to quality standards and other requirements.
• Review analytics-related work for completeness and accuracy.
• Analyze automated and departmental processes, monitor vendor activity.
• Review internal and external policies and develop solutions for process improvement efficiencies and effectiveness.
• Assist in designing, developing and modifying systems and procedures to enhance department processing, as needed.
• Actively research industry trends related to analytics, data analysis, and accounts payable, applying findings to the AP center.
• Research relevant software updates and enhancements, such as Basware and Tableau, and apply them to the AP center.

Accounts Payable Project Lead (as required)

• Support AP Manager as a Subject Matter Expert on finance systems and accounts payable processes, providing guidance and superior customer service to the project team and hospital stakeholders.
• Collaborate with hospital finance teams to map processes for the transition to MMC Accounts Payable Services.
• Assist with testing, training, and change management.
• Collaborate with the IT Lead and external banking support for bank file and cheque testing.
• Analyze and verify changes, providing evidence to support adjustments for new members.
• Support project discovery processes, including Visa Rebate and Working Capital Analysis.
• Collaborate with IT and integration project resources to support system development and testing.
• Support vendor onboarding campaign with customer service resources.
• Execute User Acceptance Testing (UAT).
• Support and Lead role in post-go-live stabilization activities.

Qualifications and Skills

Skills and Competencies

• Provide leadership to the team through advanced knowledge and ability with the AP Software and supporting activities.
• Organized, professional, above average communication skills, and ability to coordinate and motivate the team leveraging tools available.
• Advanced Problem solving and analytical skills
• Excellent multi-tasking skills, strong organizational skills and attention to detail.
• Works well within a team environment.
• Customer-centric “mindset”. Customer service oriented for ensuring an enhanced customer experience.
• Sound judgment and discretion in dealing with confidential information.

Education, Training, and Experience

Mandatory

• Post-secondary education in Accounting or Business Administration.
• 4-6 years’ progressive experience with accounts payable.
• Experience with Basware or other similar invoice automation software.
• Proficient in Microsoft Office Excel and Microsoft Word skills.
• The ability to operate multiple computer applications is required.

Preferred

• Previous experience in a healthcare/shared services environment an asset.
• Experience with Microsoft Dynamics 365 – Business Central.

Travel

• Ability to travel to Mohawk Medbuy offices if required.

As a condition of employment, you are required to submit proof of full COVID-19 vaccination to Human Resources.

MMC is a Healthcare of Ontario Pension Plan (HOOPP) employer offering a comprehensive benefits package and flexible remote work options. The targeted hiring range of this role is $62,096-$68,301 dependent on experience. This job posting is for an existing vacancy.

Qualified candidates with a desire to join our innovative team are invited to submit their application in Dayforce. Mohawk Medbuy does not use artificial intelligence to screen, assess or select applicants.

We thank all applicants for their interest; however, only those selected for an interview will be contacted. If contacted for an interview, please inform us should any accommodation be required. Mohawk Medbuy is committed to providing accessible employment practices that comply with the Accessibility for Ontarians with Disabilities Act (AODA).