Accounts Receivable Collections Specialist

OVERVIEW: This position reports directly to the CFO and is responsible for contacting customers on past-due accounts, collaborating with internal teams on billing discrepancies and pay apps, tracking AR aging and escalating delinquent accounts, and supporting lien/bond rights compliance. Specific duties and responsibilities include but are not limited to: DUTIES & RESPONSIBILITES: • Monitor AR aging reports, prioritize collections efforts, and reduce delinquent balances • Contact customers regarding overdue invoices through phone, email, and formal notices • Negotiate payment arrangements while enforcing contractual terms and conditions • Collaborate with project manager on billing discrepancies, change orders, and pay apps • Ensure compliance with state-specific lien and bond rights (e.g., Little Miller Act) • Maintain records of lien waivers, releases, and customer correspondence • Prepare weekly/monthly collection reports and forecasted cash flow updates • Document collection efforts for legal and audit purposes QUALIFICATIONS: • Associate or Bachelor’s degree in business, Accounting, Finance, or related field preferred • 3+ years’ collections experience, in commercial construction, subcontracting, or equipment rental preferred • Familiarity with billing portals such as Textura, GCPay, Procore • Familiarity with construction billing practices, contracts, and lien laws • Proficiency in Sage Intacct and Excel • Proficiency in verbal and written English required • High level verbal and written communication skills required • Ability to multitask in a fast-paced environment • Strong organizational, attention to detail, and negotiation skills Certain requirements are subject to possible modifications to reasonably accommodate persons with disabilities.