Accounts Receivable Specialist - 100% Remote

Company Description:

Hyly.AI is the multifamily industry’s premier Intelligence Fabric™, integrating Artificial, Business, and Human Intelligence into a single system designed to drive operational growth. By transforming raw data into actionable decisions and measurable results, Hyly.AI enables scalable operations without the need for additional resources. Founded in 2010, Hyly.AI has over a decade of experience in simplifying complex processes for multifamily leaders, helping them optimize efficiency and increase ROI. Trusted by 4 out of the top 5 NMHC managers, Hyly.AI empowers teams to focus on building meaningful communities rather than handling repetitive, manual tasks.

Job Summary:

This is a full-time remote role for an Account Receivables Specialist at Hyly.AI. The Account Receivables Specialist will be responsible for tasks such as managing invoices, communicating with clients regarding payments, analyzing financial data, and conducting debt collection activities

Must - Have Qualifications:

• Bachelor’s degree in accountancy or equivalent
• Minimum of 2 years' experience of relevant experience in accounting especially in Account Receivables function
• Knowledgeable in Accounting Software, Zoho Books is a big plus
• Strong analytical and quantitative skills
• Ability to communicate

Job Responsibilities:

1. Invoice Management

◦ Ensures that all subscriptions were set up on time and accurately.

2. Payment Processing & Posting

◦ Record incoming payments (Paymode X, Stripe, Avidpay, checks, ACH, wire transfers) in the Zoho Books.

◦ Apply payments accurately to customer accounts and invoices.

◦ Match bank deposit in Zoho Books.

3. Collections & Customer Follow-up

◦ Monitor overdue accounts and proactively follow up with customers.

◦ Send reminders, statements, and collection notices as needed.

◦ Work with customers to resolve billing issues or disputes.

4. Account Reconciliation

◦ Reconcile AR ledger to ensure all payments are accounted for and posted correctly.

◦ Investigate and resolve discrepancies.

5. Reporting & Analysis

◦ Prepare Aging Reports, and collection metrics.

◦ Assist in month-end and year-end closing by providing AR-related reports.

6. Customer & Internal Communication

◦ Serve as a point of contact for billing inquiries.

◦ Collaborate with sales, operations, and finance teams to resolve issues.

7. Compliance & Recordkeeping

◦ Maintain organized, up-to-date AR records.

◦ Ensure compliance with company policies and accounting regulations.