Administration support for Recruitment Agency Operations (Bo)

Job Description This is a remote position. Note: This is a position with Haldren and not with one of its clients. Haldren is seeking a driven Operations Administrator to support our client operations. You will focus on managing our inbound client mailbox, handling correspondence from executives and organizations seeking leadership solutions, and seamlessly coordinating with our team as engagements progress. We're looking for an individual who can leverage consulting or related experience to manage client interactions at this level effectively, even if you won't be the one driving the engagement once it moves forward. Role and Responsibilities Client Correspondence: Manage and respond to incoming inquiries, handle communication professionally, exercise judgment on what information and materials to share, and ensure each contact is appropriately progressed. Scheduling & Coordination: Send relevant decks and materials, arrange meetings and calls, and ensure the team has full context before taking over. Business Documentation: Review and edit a range of business documents with close attention and a high degree of accuracy, ensuring content is correct, consistent, and appropriate before it moves forward. Data & Reporting: Maintain spreadsheets, capture data, and compile stats and summaries to keep the team informed and records accurate. Records & Organization: Keep CRM records, internal platforms, files, and documents organized and current, communicating updates across channels to keep the team informed. Operational Support: Take on projects and business support tasks as they arise, adapting to shifting priorities and delivering reliably. Requirements Bachelor's degree Excellent English skills Background in a professional services, consulting, legal, or administrative environment, with an understanding of business operations and the judgment to navigate varied responsibilities. Excellent written communication skills for professional correspondence and client communication at a senior level. Experience using CRM systems or organizational platforms; comfortable working across digital tools and spreadsheets. Able to work independently, manage a varied workload, and keep pace with shifting priorities in a remote environment. Benefits All local Public Holidays Observed Paid Annual Leave Paid Sick Leave Significant opportunities for personal growth, skill development, and career advancement. Supportive, inclusive, and diverse work environment that values collaboration and innovation. The change to make a meaningful impact by connecting top talent with life-changing opportunities. About Haldren Haldren is a global executive search firm specializing in senior and C-suite placements across a broad range of industries and markets. With a commitment to discretion, quality, and long-term client relationships, Keller partners with organizations to identify leadership talent that drives lasting impact. To learn more about the firm and about our candidate services, please visit https://www.haldren.com/