Administrative Assistant

Job description:

We are looking for a highly organized, reliable, and proactive Administrative Assistant to support the day-to-day operations of a growing mitigation and restoration company based in Miami, Florida.

The ideal candidate has experience working with U.S.-based companies, excellent English communication skills, and the ability to manage multiple tasks independently in a remote environment.

Key Responsibilities

• Manage emails, calendars, appointments, and administrative schedules.
• Answer and make phone calls and communicate professionally with clients, vendors, and team members.
• Schedule appointments, inspections, and other service-related activities.
• Enter and maintain accurate information in spreadsheets, databases, CRM systems, and company software.
• Organize documents, files, invoices, and project information.
• Follow up with clients, vendors, insurance contacts, and team members to ensure tasks are completed.
• Assist with invoicing, billing, data entry, and general administrative tasks.
• Coordinate communication between office staff, project managers, technicians, and customers.
• Prepare reports, spreadsheets, and other documents as needed.
• Research information and assist with administrative or operational needs.
• Maintain accurate records and ensure important deadlines and follow-ups are not missed.
• Perform other administrative duties as needed.

Requirements

• Minimum 2 years of professional experience working for U.S.-based companies.
• English proficiency at C1 or C2 level – required.
• Previous experience as an Administrative Assistant, Office Assistant, Coordinator, or similar position.
• Excellent written and verbal English communication skills.
• Strong organizational and time-management skills.
• Excellent attention to detail and accuracy.
• Proficiency with Microsoft Office, Excel, Outlook, and Google Workspace.
• Ability to learn and work with CRM, project management, and other company software.
• Comfortable making phone calls and communicating professionally with customers, vendors, and other contacts in English.
• Ability to multitask, prioritize responsibilities, and meet deadlines.
• Reliable, professional, and able to work independently with minimal supervision.
• Stable internet connection and a professional home working environment.
• Must be located in Medellín, Colombia.

Experience with construction, mitigation/restoration, insurance claims, CRM systems, or project management software is a plus, but not required.

Salary: $8–$9 USD/hour

Position: Full-Time | Remote/Hybrid

Location: Medellín, Colombia

Job Type: Full-time

• Work Location: Hybrid remote in Medellín, Antioquia