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Administrative Assistant for a Financial Planning Firm in the US (Home Based Part Time)

Hiring from
United States
Work type
Remote
Posted
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Client Information

A wealth management and financial planning firm specializing in cross-border tax planning, investment management, retirement planning, and financial advisory services for individuals, families, trusts, and businesses with financial interests in Canada and the United States.

Job Description

• Support the lead financial planner with repeatable client onboarding tasks for a growing US/Canadian wealth management firm
• Complete and submit client account applications for both the Canadian and US entities, following each entity’s separate process
• Prepare and route Investment Policy Statements (IPS) and other client documents for signature
• Identify which entity (Canadian or US) each client is working with and apply the correct process accordingly
• Maintain and update client records in the CRM, keeping all information accurate and current
• Organize, file, and retrieve client documents in Box.com
• Follow established step-by-step checklists and SOPs, checking off tasks to ensure nothing is missed
• Handle sensitive and confidential client financial information with discretion
• Use AI tools to support daily workflows and efficiency
• Provide overflow support on marketing tasks as needed

Must Haves

• This role is only open to Filipinos permanently residing in the Philippines
• Strong CRM experience, including data entry and record management
• Exceptional attention to detail and accuracy, especially with forms and applications
• Ability to follow documented processes independently and consistently
• Experience with cloud document management (Box.com preferred)
• Comfortable using AI tools in day-to-day work
• Strong written English and organizational skills

Nice to Haves

• Background in financial services, wealth management, or financial planning administration
• Familiarity with Canadian and/or US investment account applications or IPS documentation
• HR onboarding or application processing experience (potential future expansion of role)
• Marketing support experience: blog review/QA, social media posting, email marketing
• Experience with background check or onboarding coordination workflows

Home Office Requirements

Please only apply for this role if you have the following home office requirements:

· Perfectly working headset and webcam
· Stable internet connection of at least 25 Mbps ~ 50 Mbps
· Up to date computer system with a minimum of Windows 10 or later and macOS Monterey (12.0) or later
· Quiet room with no distractions or background noises
· A backup plan if the power goes out or if your internet connection becomes unstable during your shift

Only applicants meeting the strict criteria above will be contacted.

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