Administrative Services Assistant

SUMMARY Arsenault specializes in Chain of Custody certification consulting services for the forest products industry and is looking to hire an energetic Administrative Services Assistant to support the Administrative Services Manager, by contributing to Arsenault processes, staff, and clients. Services currently support third-party FSC, PEFC, and SFI certifications, with service lines expanding regularly. This is a full-time remote position. Our Administrative Services Assistant is responsible for the successful support of Arsenault (AGC) services in all areas. This includes interacting with domestic and international clients and meeting exacting levels of data entry that allow many of our automated communication systems to function. ABOUT ARSENAULT Winner of a 2016 FSC Leadership Award, Arsenault is the premier consulting firm in the United States helping companies obtain forest certifications. From startups to Fortune 50s, a single location to dozens, AGC provides the expertise and systems to efficiently and economically obtain FSC, PEFC, and SFI certifications. Arsenault prides itself on being a small company with big benefits. Matching 401k, Health Reimbursement Account, and profit sharing are all standard benefits at AGC. With flex time during the workweek and flex days off, as well as a monthly 5% volunteer time allowance, our goal is to be as supportive of our team as our team is of our clients. ESSENTIAL FUNCTIONS AND RESPONSIBILITIES Data entry in Salesforce Internal and Client Reporting Assisting with external group audits Administer annual member renewals Accounts Payable/Accounts Receivable Send communications to AGC clients Coordinate team meetings General shared administrative/data entry duties Other duties and responsibilities as assigned KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED Excellent verbal and written communication skills Attention to detail Ability to build relationships with clients, vendors, and colleagues Flexible and quick to grasp new processes Strong multi-tasking and prioritization skills Proficiency in Microsoft Office, including SharePoint and Teams KNOWLEDGE, SKILLS, AND ABILITIES REQUESTED Working knowledge of Salesforce Previous related experience, preferably in the wood products or related industry WORKING CONDITIONS The Administrative Services Assistant position consists of primarily administrative work, however, requires occasional manual work during events and resource drives, along with a small amount of travel. Ability to use computers and look at monitors for up to 8 hours per day Ability to sit or stand for up to 10 hours per day Ability to communicate professionally via email, phone, text, and social media channels Travel <10% Along with basic equipment necessary to do the job (laptop and phone), Arsenault provides support for your remote work. This includes stipends for purchasing equipment to make your remote location as efficient and comfortable as possible. For example, monitors, mouse/keyboards, or even a desk chair. We do ask that you provide yourself a location free from distraction or security concerns in which you will routinely work. EEO STATEMENT Arsenault provides equal opportunities to all applicants for employment without regard to race, color, religion, creed, sex, national origin, ancestry, age, status as an officer or enlisted members of the military forces, veteran status, disability, genetic information, sexual orientation, transgender status, marriage to a co-worker, hairstyle historically associated with race, or any other protected characteristic applicable under federal, state, and local laws. AT-WILL EMPLOYMENT All employment with Arsenault is voluntary and is subject to termination by you or Arsenault at-will, with or without cause, and with or without notice, at any time. There is no guarantee, in any manner, Arsenault will continue your employment for any set period of time.