Administrative Support Specialist

Company Description Insight Genesis – IGAi uses advanced AI algorithms to predict human behavior and generate data-driven insights that guide personal and professional decision-making. The platform addresses fragmented access to personalized guidance in finance, career, education, and health, with a particular focus on emerging and unbanked markets. By connecting data, behavior, and predictive AI, Insight Genesis creates an intelligent ecosystem that delivers tailored, actionable recommendations. The company unifies four verticals—Financial, Human Resource, Education, and Health and Wellness—into a single platform to help individuals navigate key life choices with clarity and confidence.

Role Description The Administrative Support Specialist is a full-time, remote role responsible for providing day-to-day administrative and operational support to teams across Insight Genesis – IGAi. This role includes managing calendars, scheduling meetings, organizing digital files, and preparing documents and reports. The specialist will handle email and phone communications, respond to routine inquiries, and support customer-facing interactions as needed. Additional responsibilities may include basic data entry, tracking expenses, assisting with simple accounting tasks, and maintaining accurate records in internal systems. The role requires consistent coordination with cross-functional team members to ensure smooth workflows and efficient operations in a remote environment.

Qualifications

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• Strong Administrative Assistance skills, including scheduling, document preparation, data entry, and records management
• Professional Phone Etiquette and Customer Service skills for handling inquiries and supporting internal and external stakeholders
• Effective Communication skills, both written and verbal, with the ability to interact clearly across remote teams
• Basic Accounting skills, such as expense tracking and invoice support, are preferred
• Proficiency with office productivity tools (e.g., word processing, spreadsheets, email, and online collaboration platforms)
• Ability to prioritize tasks, manage time effectively, and work independently in a remote setting
• Attention to detail, reliability, and a problem-solving mindset
• Previous experience in administrative or operations support; experience in a tech or AI-focused environment is a plus