Administrative Support Specialist | Hybrid

Job Title: Administrative Support Specialist Location: BGC, Taguig City Schedule: Night Shift When you join AGSI, you become part of a company that values strong partnerships, innovation, and growth—not just for our clients, but for our people too. What's in it for You? We don't just want you to succeed—we want you to thrive. At AGSI, you'll enjoy: Attendance Incentives and Non-taxable Allowances, because your dedication deserves recognition. 30 Leave Credits per Year, giving you generous time off to recharge, travel, or spend with family. HMO Coverage for You and Your Dependents with access to counseling programs to support both health and wellbeing. Group Life Insurance for your peace of mind. Regular Work Schedule with Weekends Off, so you can enjoy balance and predictability. Great Company Culture with fun in-office activities, engaging team events, and meaningful CSR initiatives that let you give back to the community. Here, you won't just find a job. You'll find a team that invests in your growth and celebrates your success. About Our Client Our client is a trusted healthcare staffing agency based in the United States, dedicated to connecting qualified healthcare professionals with hospitals, nursing facilities, and other healthcare organizations. They are committed to delivering dependable staffing solutions that help healthcare providers maintain exceptional patient care while supporting clinicians with meaningful career opportunities. With a strong focus on responsiveness, reliability, and operational excellence, the organization partners with both healthcare facilities and medical professionals to ensure staffing needs are met efficiently. Their collaborative approach, industry expertise, and commitment to quality have made them a valued partner within the healthcare staffing industry. Joining this team means becoming part of a collaborative organization where operational excellence, accuracy, and exceptional service are essential to supporting both healthcare professionals and client facilities. Role Summary The Administrative Support Specialist provides comprehensive administrative support across multiple business functions, including compliance administration, credentialing support, payroll assistance, documentation management, and general office coordination. This role plays a key part in ensuring daily operations run efficiently by maintaining accurate records, supporting staff and clients, and delivering timely administrative assistance. The ideal candidate is highly organized, detail-oriented, proactive, and able to manage multiple responsibilities with minimal supervision. Key Responsibilities Provide day-to-day administrative support across various operational functions. Manage agency-specific and facility-specific administrative requirements and documentation. Perform accurate data entry and maintain organized electronic records. Assist with timekeeping, payroll, and invoicing support tasks. Monitor compliance documentation and conduct secondary verification of document expiration alerts generated by the company's systems. Follow up with employees regarding expired credentials, required testing, training, and compliance documentation. Prepare employment verification letters, facility placement files, reports, and other administrative documents. Answer inbound phone calls, make outbound calls, respond to emails and text messages professionally on behalf of the company. Coordinate meetings, appointments, and administrative schedules. Support additional administrative, compliance, and operational projects as needed. Qualifications At least 2 years of experience in administrative support, office administration, compliance, or operations support. Experience supporting U.S.-based businesses is highly preferred. Strong data entry skills with exceptional attention to detail and documentation accuracy. Excellent verbal and written communication skills with professional phone etiquette. Highly organized with strong time management and multitasking abilities. Able to work independently, take initiative, and follow through on tasks with minimal supervision. Proactive, flexible, and willing to support multiple business functions as needed. Experience with Microsoft Office, Google Workspace, payroll systems, HRIS, or compliance platforms is an advantage. Healthcare staffing, healthcare administration, or recruitment industry experience is a plus. Willing to work night shifts aligned with U.S. business hours.