Admissions Advisor - Online Division

Description Current staff, faculty/adjunct at Herzing University, log into UKG  and navigate to Menu > Myself  >  ​My Company > ​ View Opportunities to apply using the internal application process. To participate in a remote work arrangement, employees must reside in the United States. No remote work arrangement will be considered for working from outside the United States. Herzing University is accredited by the Higher Learning Commission. Our institution is a military/veteran friendly school and is recognized by U.S. News in 2025 for best online programs in various areas of study. Click to learn more about our accreditation Position Overview The Admissions Advisor is responsible for educating and attracting potential students to attend Herzing University Online Campus through inbound and outbound phone interactions. Provides information to prospective students on the advantages of attending Herzing University. Interviews prospective students to define program of interest, discuss scheduling, time commitment involved, etc. and ensures all aspects of the enrollment process are completed thoroughly and accurately. A 40-hour per week schedule will be determined based on preference and business needs between the following hours of operation for Herzing's Online Division. Hybrid options may be available at one of the Herzing campus or office locations listed below. Monday-Thurs 8am-8pm Friday 8am-5pm Sat 8am-4pm Sun 10:30-7pm Campus/Office Locations: Akron, OH Clarksville, TN Minneapolis, MN Tampa, FL Atlanta, GA Kenosha, WI Nashville, TN Birmingham, AL Madison, WI New Orleans, LA Brookfield, WI Milwaukee, WI Orlando, FL REQUIREMENTS: Associate Admissions Advisor: Associate's Degree or equivalent work experience A minimum of six months as an associate admissions advisor or related work experience, preferably in admissions, higher education, customer service or sales Admissions Advisor: Bachelor’s Degree or equivalent work experience A minimum of six months as an associate admissions advisor or related work experience, preferably in admissions, higher education, customer service or sales The level a final candidate will be hired at will be dependent on qualifications and prior applicable experience. COMPENSATION is determined based on the qualifications, experience, and circumstances of each hire. It is uncommon for new employees to start near the top of the salary range. We offer a comprehensive benefits package, including a tuition waiver and reimbursement program, health insurance, paid time off, and a retirement savings plan. The hourly pay range for this position is $19.33 to $26.16 (associate level) or $23.67 to $32.02 (advisor level). PRIMARY DUTIES AND RESPONSIBILITIES Responds to inquiries for information about Herzing University’s courses and programs through telephone, email, text, and chat. Interviewing prospective students to determine their motivation for continuing their education, understanding their career goals and needs, and helping identify potential obstacles which could hinder their educational experience. Helping prospective students identify the best educational program that matches their needs and goals, then sharing information about the benefits of what Herzing University offers. Guiding prospective students through the admissions process, responding to their questions and concerns at each step in the process, ensuring students complete the necessary admissions requirements, and connecting students to support resources. Generating inquiries through prospective students, current students, and the local community outreach/events. Herzing University is committed to providing an environment that is free from discrimination and is dedicated to fostering a culture and atmosphere of mutual respect. It provides an inclusive and collegial community where individuals are valued, heard and empowered to contribute to the effectiveness of the institution. Applicants must be authorized to work for any employer in the U.S. We do not sponsor or take over sponsorship of an employment Visa at this time. It is the university’s practice to recruit and hire without discrimination because of skin color, gender, religion, LGBTQi2+ status, disability status, age, national origin, veteran status, or any other status protected by law. https://www.herzing.edu/about/diversity Herzing University prohibits sex-based discrimination in any education program or activity that it operates. Individuals may report concerns or questions to the Title IX Coordinator. The notice of nondiscrimination is located at https://www.herzing.edu/title-ix .