Admissions Representative I

About Us: The people of Memorial Sloan Kettering Cancer Center (MSK) are united by a singular mission: ending cancer for life. Our specialized care teams provide personalized, compassionate, expert care to patients of all ages. Informed by basic research done at our Sloan Kettering Institute, scientists across MSK collaborate to conduct innovative translational and clinical research that is driving a revolution in our understanding of cancer as a disease and improving the ability to prevent, diagnose, and treat it. MSK is dedicated to training the next generation of scientists and clinicians, who go on to pursue our mission at MSK and around the globe. Exciting Opportunity at MSK: Admission Representative At Memorial Sloan Kettering (MSK), we are dedicated to delivering exceptional patient experiences through accuracy, compassion, and efficiency. The Admissions Representative ensures smooth admissions processes by gathering patient information, coordinating scheduling, supporting physicians, and facilitating documentation—all while maintaining the highest standards of respect, confidentiality, and patient-centered service. Role Overview Perform patient check-in procedures for admissions, in-patient stay, and SDH Collect and verify patient demographic and financial information Explain admission documents and obtain required authorizations and signatures Collect deposits and process payments securely Schedule and confirm patient appointment and admission times Assist physicians with completing New York State death certificates and related documentation Facilitate patient requests for medical records, private rooms, and special accommodations Assemble and prepare patient charts and admission packets accurately Provide courteous telephone coverage and accurate information routing Key Qualifications Familiarity with patient admissions, scheduling, and insurance verification Ability to manage sensitive patient information with discretion and accuracy Strong interpersonal skills with a customer service focus Core Skills Proficiency with computer systems, data entry, and typing accuracy Ability to handle acutely ill patients and high-stress situations with professionalism Strong communication skills, both oral and written Detail-oriented, organized, and able to manage multiple priorities Be able to work independently and with others Additional Information: Schedule: On site, Monday – Friday, 11:00 AM – 7:00 PM EST with flexibility as needed Location: 1275 York Ave, New York, NY 10065 Reporting to: Supervisor, Patient Financial Services Helpful Links: Compensation Philosophy Benefits Pay Range: $23.49 - $32.46 FSLA Status: Non-Exempt Closing : At MSK, we believe in fair, competitive pay that reflects your job, experience, and skills. MSK is an equal opportunity and affirmative action employer committed to diversity and inclusion in all aspects of recruiting and employment. All qualified individuals are encouraged to apply and will receive consideration without regard to race, color, gender, gender identity or expression, sexual orientation, national origin, age, religion, creed, disability, veteran status or any other factor which cannot lawfully be used as a basis for an employment decision. Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.