After Sales Specialist, Lifecycle Services

After Sales Specialist, Lifecycle Services Apply About the role Are you someone who enjoys working with customers, coordinating multiple stakeholders, and making sure things run smoothly from order to delivery? As an After Sales Specialist, you play a key role in our Lifecycle Services team by supporting spare parts and equipment sales and ensuring an excellent customer experience throughout the process. You will work in an international environment with global customers, vendors, and logistics partners. This position can be based either in our Conegliano office in Italy or in our Turku office in Finland. This is a permanent position. You will be Reporting to the After Sales Manager in USA. We are ideally looking for someone who can start as soon as possible. What you’ll be doing You will act as a central point of contact for customers, vendors, and logistics partners, with responsibilities including: Preparing and following up on customer quotations Handling customer purchase orders and order confirmations Managing supplier purchase orders Coordinating delivery schedules with vendors, logistics, and customers Supporting invoicing and monitoring overdue receivables Responding promptly and professionally to customer and partner inquiries Ensuring a high level of customer satisfaction throughout the order lifecycle Taking overall responsibility for customer accounts and supporting a variety of related after‑sales and coordination tasks What helps you succeed in this role You don’t need to meet every requirement to apply - if this role sounds interesting, we encourage you to apply. Basic commercial understanding of B2B business Clear communication and strong cooperation skills Ability to organize, prioritize, and manage multiple tasks A structured and service‑oriented way of working Fluent written and spoken English Finnish and/or Italian skills are considered an advantage What we offer Meaningful responsibilities and exposure to international operations A supportive and collaborative work environment Opportunities to develop your skills in customer service, logistics coordination, and lifecycle services Daily collaboration with international stakeholders A workplace committed to equality, diversity, and inclusion, where different backgrounds and perspectives are genuinely valued Recruitment process This position will be filled as soon as a suitable candidate is found. Interviews will be conducted on a rolling basis while the position is open, so we encourage you to apply as soon as possible. Department Lifecyle Division, Spares Locations Italy, Finland Remote status Hybrid About ALMACO Group As a full turnkey provider, we offer newbuilding and modernization of all catering, accommodation and laundry areas, as well as full lifecycle support to owners and shipyards in the marine and offshore industries. We build and serve complete interiors including cabins, superstructures, public spaces, galleys, provision stores, refrigeration machinery and laundry areas. We take pride in managing large-scale turnkey projects, while making it look easy . Our customers can lean back and leave the hassle to us. ALMACO works with owners and builders around the world and has completed over 360 projects in over 70 project locations. We are experts in design, engineering, project management, procurement and construction. Our full turnkey lifecycle support includes everything from refurbishment, modernization, maintenance and crew training to delivery and installation of spare parts and equipment. We help our customers set up and execute comprehensive lifecycle plans. ALMACO was founded in 1998 and has offices in Brazil, Canada, China, Finland, France, Germany, Italy, Singapore and USA. Founded in 1998 Coworkers About 200