Aftersales Manager

Astons is a leading investment immigration and relocation company offering bespoke residency and citizenship solutions in the EU, Caribbean and other countries.

We provide end-to-end immigration support to businesses and private clients, as well as to leading lawyers, family offices, banks and investment firms worldwide.

We are looking for an After-Sales Manager in Athens to join our team on a full time basis.

Responsibilities:

• Managing communication with property developers, including requesting information on new projects, updating property details in the company database, and collecting up-to-date information for the company website;
• Monitoring invoices and payments related to property developers;
• Assisting clients with the preparation of documents for Residence Permit applications;
• Coordinating biometric appointments for clients and their family members;
• Scheduling follow-up meetings between clients and lawyers;
• Coordinating property viewings based on clients’ requests;
• Organising online and offline meetings between Real Estate Brokers and partners/developers;
• Providing brokers with requested and missing information;
• Providing comprehensive operational and document support for residency programmes and real estate transactions;
• Maintaining and updating CRM-system;
• Providing operational support and resolving urgent client-related issues.

Requirements:

• Experience in Investment Migration/Real Estate industry is an advantage;
• Ability to multitask;
• Fluent English (Turkish or Russian language will be an advantage);

What we offer:

• Remote work;
• Opportunities for growth and professional development;
• Competitive salary (to be discussed with the successful candidate);