Agent Engagement Project/Program Manager

Job Description The Agent Engagement Strategy Program Manager is responsible for the rewards & incentives programs for top-performing agents. You will manage small programs or a phase of a larger program. Provide full program management including needs analysis, program maintenance, administration and monitoring, data analysis, program evaluation, and vendor/contract administration if applicable. May also make recommendations for changes or modifications for assigned program and implement as needed. What You'll Do Lead programs and provide support in areas that align with our long-term sales strategy, including but not limited to: Best of Blue-Top Agent Sales Training and Engagement events Producer Hall of Fame Awards dinners and debrief sessions Assess needs and coordinate resources to enhance existing programs. Monitor the progress of program components to ensure the overall goals, schedules, and benefits of the program will be met. Document and present program results through operational reports, outcomes studies, presentations and publications . Prepare program reports for superiors. Recommend and/or implement program and process changes as needed to achieve program goals and objectives. May have budget responsibilities to control expenditures in accordance with budget allocations, together with the conformance to timing, limits and usage of funding as agreed upon in the spending plan for the assigned program. May handle vendor management and administer program contracts to ensure vendors meet service level agreements if applicable. Must reside in NC 30% of the work involves travel within NC What You Bring Bachelor's degree or advanced degree (where required ) 3+ years of experience in related field. In lieu of degree, 5+ years of experience in related field. Bonus Points Project management expertise (PMP/certification preferred) Proficiency with design tools such as Canva Strong executive presence, communication, and problem-solving skills Proven ability to build relationships, collaborate cross-functionally, and influence stakeholders Data-driven mindset with experience using analytics to support decisions; Sales operations, enablement, training, and event planning experience preferred What You’ll Get The opportunity to work at the cutting edge of health care delivery with a team that’s deeply invested in the community Work-life balance, flexibility, and the autonomy to do great work Medical, dental, and vision coverage along with numerous health and wellness programs Parental leave and support plus adoption and surrogacy assistance Career development programs and tuition reimbursement for continued education 401k match including an annual company contribution Learn more Salary Range At Blue Cross NC, we take great pride in a fair and equitable compensation package that reflects market-price and our starting salaries are typically planned near the middle of the range listed. Compensation decisions are driven by factors including experience and training, specialized skill sets, licensure and certifications and other business and organizational needs. Our base salary is part of a robust Total Rewards package that includes an Annual Incentive Bonus*, 401(k) with employer match, Paid Time Off (PTO), and competitive health benefits and wellness programs. *Based on annual corporate goal achievement and individual performance. $73,698.00 - $117,917.00 Skills _____________________________________________________________________ JOB ALERT FRAUD: We have become aware of scams from individuals, organizations, and internet sites claiming to represent Blue Cross and Blue Shield of North Carolina in recruitment activities in return for disclosing financial information. Our hiring process does not include text-based conversations or interviews and never requires payment or fees from job applicants. All our career opportunities are published on https://bcbsnc.wd5.myworkdayjobs.com/en-US/BCBSNC . If you have already provided your personal information that you suspect is fraudulent activity, please report it to your local authorities. Any fraudulent activity should be reported to: [email protected] .