The AI Automation Engineer (Senior/Team Lead) drives automation, builds operational tools, and applies AI-assisted workflows to improve engineering productivity. Working cross-functionally, the role aims to eliminate repetitive work, streamline operations, and reduce the cost of running live games through scalable automation and intelligent tooling.
RESPONSIBILITIES
1. Technical Leadership & Team Development
Senior level:
- Lead the design, development, and implementation of AI-powered automation solutions.
- Provide technical guidance and mentorship to team members through code reviews and knowledge sharing.
- Contribute to engineering standards, documentation, and best practices for automation tooling and AI-assisted workflows.
- Ensure solutions are scalable, maintainable, well-documented, and reusable across projects and titles.
Lead level:
- Lead and mentor a team of AI Automation Engineers.
- Provide technical direction and code-level leadership across automation initiatives.
- Define and maintain engineering standards, processes, and best practices for automation and AI-assisted workflows.
- Drive the development of scalable, maintainable, and reusable solutions across multiple titles.
- Support team growth, hiring, and capability development as the studio expands.
2. Hands-on Automation Engineering:
- Design and implement automation tools and scripts that eliminate repetitive operational work.
- Build reusable operational tooling that can be used across multiple game teams.
- Collaborate directly with Game Engineers and technical owners to automate operational tasks.
- Maintain and evolve internal tooling used for LiveOps operations, QA workflows, and release support.
3. AI-Assisted Engineering and Tooling:
- Promote practical adoption of AI-assisted development tools within automation workflows.
- Experiment with AI-driven approaches to automation generation, log analysis, and operational diagnostics.
- Identify opportunities where AI can improve debugging, operational insight, and engineering productivity.
- Work with technical leadership to ensure responsible and effective use of AI across the studio.
4. Operational Efficiency and Workflow Improvements
- Identify and reduce manual work across LiveOps, QA, and operational processes through targeted automation.
- Design and implement scalable workflows and reusable tooling to improve consistency and engineering leverage across titles.
- Address root causes of operational issues and implement preventive improvements to reduce recurrence and increase reliability.
5. Monitoring and Operational Visibility:
- Improve monitoring, logging, and diagnostics to provide clear and reliable visibility into production systems.
- Build tools that enable engineers to quickly understand system behavior and investigate issues in production.
- Strengthen observability and alerting practices to enable faster detection and more effective troubleshooting of incidents.
6. Collaboration with DevOps and Platform Teams:
- Work with the central DevOps team when automation interacts with deployment pipelines or infrastructure systems.
- Collaborate with the platform teams when automation interacts with shared services, internal tools or platform capabilities.
- Ensure studio automation tooling aligns with existing platform and DevOps standards.
- Focus primarily on automation and engineering tooling, rather than infrastructure ownership.
QUALIFICATIONS
- 4+ years of experience in software engineering, developer tooling, or automation.
- Good command of written and spoken English.
- Strong scripting or programming skills (at least one of the following: C#, Java, Python, TypeScript, or similar).
- Experience building automation tools, developer tooling, or operational systems.
- Experience using AI-assisted development tools as part of engineering workflows. (Claude Code, OpenCode, LangChain, Codex, Devin...)
- Strong understanding of software development workflows and engineering productivity tools.
Preferred Experience
- Experience mentoring or leading engineers in a technical capacity.
- Experience working on live products or operational systems.
- Experience building internal developer tools or automation frameworks.
- Exposure to monitoring, logging, and operational diagnostics tooling.
- Basic understanding of CI/CD systems or cloud infrastructure.
Note: Infrastructure and DevOps responsibilities are primarily handled by the central DevOps team. Experience in these areas is helpful but not required.
Additional Notes: You may be expected to complete a test as part of the interviewing procedure.
BENEFITS AND PERKS
- Global Collaboration: Work directly with a diverse international teams from Hong Kong, Singapore, Israel, Serbia, the US, and more.
- People‑centered Culture: Where individual effort, shared dedication, and true teamwork come together to craft games of outstanding creativity, aesthetic value, and entertainment quality.
- Growth & Learning: Unlock unlimited growth opportunities through English classes, an online learning platform, specialized technical training led by global experts, and the opportunity to have hands-on experience with game products reaching up to 100 million players worldwide.
- Comprehensive Healthcare: Receive Bao Viet Premium healthcare coverage of up to 1.2 billion VND/person/year for yourself, plus attractive coverage for all your dependents.
- Insurance & PIT (Personal Income Tax): Receive 100% salary during probation, with full Social, Health, and Unemployment Insurance from day one. All compulsory insurance is fully covered by the company — you only contribute Personal Income Tax.
- Reward & Recognition: 13-month salary/year; performance-based bonus; discretionary bonus; attractive employee referral bonus program.
- Flexible work time: Work Monday to Friday with two remote days (Tuesday and Wednesday). No attendance tracking — we focus on performance management rather than time management.
- Annual & Sick Leave: Annual leave of 15 days in the 1st year, 17 days in the 2nd year, and 20 days from the 3rd year onwards, plus 5 days of sick leave per year.
- Perks & Comforts: Fresh, delicious, free meals served daily; high-end workstation with laptop and monitors provided; and an equipment allowance of 4,500,000 VND to choose your preferred keyboard, mouse, headset, and more.
- Engagement: Enjoy charity initiatives, team-building, company trips, year-round events, and company-supported clubs like board games, badminton, soccer, and ping pong.
- Other benefits: Financial support for sickness or funeral (up to 2,000,000 VND/person), and for birthday, marriage, childbirth, or public holidays (up to 500,000 VND/person).
Our Company – playSTUDIOS VIETNAM
As part of the US-headquartered playSTUDIOS family, playSTUDIOS Vietnam unites technology, creativity, and global talent to create fun and meaningful entertainment for millions of players.
We are backed by world-class partners and guided by leaders with a long track record of shaping successful game franchises.
Our rapid growth brings exciting challenges and endless opportunities for those who love to build, optimize, and innovate. Here, you’ll find the stability of an established business, the rewards of competitive compensation and great benefits, and the thrill of contributing to products that reach a global audience.
We're thrilled to share:
- Our website and portfolio game: https://www.playstudios.com/
- Our Vietnam's Facebook page: https://bom.so/A6A5VO
- Our Vietnam's LinkedIn page: https://bom.so/04caqr