AI Solutions Engineer - Professional Services

Application and Interview Impersonation Notice : Impersonating another individual when applying for employment, and/or participating in an interview process to assist another individual in obtaining employment, with Precisely Software Incorporated (“Precisely”) is unlawful. If Precisely identifies such fraudulent conduct, then as applicable and to the extent permitted by law, the application will be rejected, an offer (if made) will be rescinded, or the employment will be terminated, and legal action may be taken against the impersonators. Precisely is the leader in data integrity. We empower businesses to make more confident decisions based on trusted data through a unique combination of software, data enrichment products and strategic services. What does this mean to you? For starters, it means joining a company focused on delivering outstanding innovation and support that helps customers increase revenue, lower costs and reduce risk. In fact, Precisely powers better decisions for more than 12,000 global organizations, including 95 of the Fortune 100. Precisely's 2500 employees are unified by four company core values that are central to who we are and how we operate: Openness, Determination, Individuality, and Collaboration. We are committed to career development for our employees and offer opportunities for growth, learning and building community. With a "work from anywhere" culture, we celebrate diversity in a distributed environment with a presence in 30 countries as well as 20 offices in over 5 continents. Learn more about why it's an exciting time to join Precisely! Precisely is an AI-first organization. All employees are expected to demonstrate proficiency in applying AI tools to accelerate their work, improve output quality, and eliminate low-value tasks. Candidates should be comfortable using generative AI tools (e.g., Microsoft Copilot, ChatGPT) in their day-to-day workflows, able to evaluate AI-generated outputs critically, and open to continuously adopting new AI capabilities as they emerge. This position is 100% remote anywhere in the US. Overview: The Professional Services AI Solutions Engineer plays a critical role in accelerating the effective adoption of AI tools and capabilities across Precisely’ s Professional Services team and is designed for bridging the gap between cutting-edge AI and billable service delivery. The role will collaborate with technical, business and operational teams to identify AI use cases, support implementation, and measure impact for Professional Services, ensuring AI solutions are practical, scalable, and aligned with business objectives. The Analyst is comfortable translating complex AI concepts into actionable insights and supporting stakeholders as AI becomes part of everyday workflows. What you will do: Building AI Deployment Accelerators: Independently build AI agents to automate complex data mapping, schema conversion, and code migration tasks. Design "Configuration Agents" that auto-generate documentation and environment setups for product deployments. Use Case Identification & ROI Strategy: Audit Professional Services workflows to identify high-impact AI opportunities. Perform cost-benefit analyses, translating technical metrics into "hours saved" and "margin improvement" for leadership. Hands-on Agentic Engineering: Design and code autonomous AI Agents using frameworks like Lang Graph, Crew AI, or Semantic Kernel. Build systems capable of multi-step reasoning, self-correction, and tool-calling. Team Enablement & Training: Collaborate with Central AI Team's AI Enablement Lead on PS-specific training content Self-Driven Governance & Scaling: Implement LLM Ops for PS-specific agentic solutions, operating within Precisely's AI Architecture Standards and in coordination with the Central AI Team's AI Platform Engineer for tooling, evaluation standards, and model governance Agentic Solutions: Leads the strategy, design, and delivery of agentic service offerings in Professional Services by leveraging MCP servers to connect AI agents with enterprise data and software solutions. Owns customer adoption of MCP based solutions, driving scalable, governed, and LLM agnostic agent implementations that maximize existing automation investments. What we are looking for: Bachelor’s degree in computer science, Information Systems, Data Analytics, Business, or a related field 3–5 years of experience supporting Professional Services delivery, consulting initiatives, or technology-enabled programs in a software or SaaS environment Experience supporting technology adoption, change management, or enablement across cross-functional teams Strong analytical and problem-solving skills with the ability to interpret data and derive actionable insights Excellent written and verbal communication skills, with the ability to translate complex concepts for diverse audiences and non-technical stakeholders. Ability to simplify complex LLM concepts into actionable training for consultants, analysts, and partners. Experience working with stakeholders at multiple levels, including technical and non-technical partners AI Enablement & Training background and excellent presentation skills a must Required Skills: Strong proficiency in Python, with hands-on experience building or enhancing AI-enabled workflows or internal accelerators Practical experience designing and implementing generative AI solutions, including Retrieval-Augmented Generation (RAG), vector databases, and API-based integrations Experience working with AI agent frameworks and orchestration tools such as LangGraph, CrewAI, Semantic Kernel, or LlamaIndex Experience using enterprise LLM platforms (e.g., Anthropic Claude, OpenAI models), with sound judgment in evaluating outputs, limitations, and risk Solid working knowledge of AI/ML concepts and automation platforms sufficient to support enablement, training, and real-world solution delivery AI Skills/Knowledge: Ability to identify and improve manual or repetitive Professional Services processes using AI or automation Clear analytical and communication skills, with the ability to explain AI-driven outcomes to consultants and delivery stakeholders Comfort using generative AI tools (e.g., Microsoft Copilot, ChatGPT, Claude) and a growth mindset aligned to an AI-first organization #LI-REMOTE #LI-CA1 The personal data that you provide as a part of this job application will be handled in accordance with relevant laws. 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