About Us
At SYNC, we transform the way businesses and professionals work with our custom-tailored remote personnel solutions. Together, we help businesses build and automate workflows, implement and manage technology systems, and execute an endless list of administrative and sophisticated marketing-related tasks. Our hands-on approach allows us to streamline operations, strengthen client relationships, elevate brands, and solve the challenges that prevent companies from achieving greater success.
Our success is powered by a highly skilled remote workforce sourced from around the globe. We provide a structured onboarding program and equip our team with the tools, resources, and support they need to thrive in today's technology-driven world. We are also much more than task managers. We work closely with our clients to build customized partnerships that benefit everyone involved.
Job Detail
As our AI Specialist, you will serve as the internal subject matter expert for all artificial intelligence and machine learning initiatives. Reporting directly to the Technology Team Leader, you will actively audit company operations, pinpoint high-impact AI use cases, and lead the implementation of intelligent tools and workflows that drive efficiency, enhance service delivery, and support our rapid scaling efforts.
Responsibilities
Strategic Identification & Scoping
- Analyze existing internal workflows, department functions, and client service delivery processes to identify high-value AI opportunities.
- Evaluate and recommend third-party AI tools, platforms, LLMs, and custom automation frameworks that align with business goals.
Execution & Implementation
- Design, build, and deploy new and optimize existing AI-driven solutions, automations, and integrations.
- Standardize AI usage guidelines, prompt engineering practices, and related data security protocols across the company.
- Measure and report on the ROI and performance metrics of implemented AI initiatives.
Cross-Functional Collaboration
- Partner closely with leadership team members to translate business challenges into actionable AI technical solutions.
- Educate and train internal team members on adopting new AI tools to ensure seamless organizational onboarding.
Requirements
- Deep experience integrating modern AI technologies (Large Language Models, API integrations, predictive analytics, workflow automations)
- Experience with our existing tech stack is a plus (Go High Level, Google Workspace, ASANA, Zapier, Jotforms, WordPress and Elementor)
- Remote Competency: Demonstrated ability to work independently, manage project pipelines, and communicate effectively across a fully remote business structure.
- Problem-Solving Mindset: A pragmatic approach to AI—focusing on practical ROI and measurable business impact over hype.
- Fluent in English, read, write, and speak at C1 level or higher, with excellent communication skills
- Minimum of 3 years of hands-on, professional experience in AI-focused roles (e.g., AI Specialist, Machine Learning Engineer, AI Solutions Architect)
- Bachelor’s degree in Computer Science, Software Engineering, Data Science, Applied Mathematics, or a related technical field (equivalent relevant technological experience of at least 5 years will be considered in lieu of degree)
- Advanced Technical Proficiency. Connecting disparate systems, automating complex workflows, and building custom internal/external AI tools requires mastery across several tool categories:
1. Enterprise LLM & Model APIs
- Key Tools: OpenAI API, Anthropic (Claude) API
- Why it matters: You will need to programmatically build custom tools, internal assistants, and automated response systems tailored to our business data. Mastery here means understanding model selection (cost vs. speed vs. capability), system instructions, and API optimization.
2. Advanced Workflow & AI Orchestration Platforms
- Key Tools: n8n or Make
- Why it matters: To scale operations quickly without building every backend system from scratch, you must connect AI models to our CRM (Go High Level, Odoo), project management software (ASANA), and communication tools (Google Workspace). These platforms allow rapid deployment of complex, multi-step AI automations.
3. Data Orchestration & GTM Automation
- Key Tools: Clay
- Why it matters: Clay is the gold standard for B2B companies looking to scale operations, lead generation, and client enrichment. An AI Specialist proficient in Clay can use AI to automate complex research, lead scoring, and automated client onboarding pipelines.
4. AI Agent Frameworks
- Key Tools: LangChain / LangGraph or CrewAI
- Why it matters: Basic automations follow strict "if-this-then-that" rules, but next-generation operational efficiency uses autonomous AI agents that can make decisions, execute tasks across multiple systems, and handle non-linear workflows.
5. Vector Databases & RAG Platforms
- Key Tools: Pinecone, Qdrant, or Supabase (pgvector)
- Why it matters: To make AI useful for your specific business, it needs access to your proprietary company knowledge (standard operating procedures, past client deliverables, pitch decks, contract templates). Mastery of Retrieval-Augmented Generation (RAG) using vector databases ensures AI outputs are accurate, contextual, and grounded in our company's data.
Schedule
This position is FULL TIME, and candidates are expected to work exclusively for SYNC (moonlighting and side projects during regular business hours are prohibited). Workdays are Monday through Friday, from 9:00 am to 6:00 pm