AiB Senior Business Analyst

Ready to drive business transformation and digital innovation? The Accountant in Bankruptcy (AiB) is an Executive Agency of the Scottish Government with responsibility for administering the process of personal bankruptcy, administering the Debt Arrangement Scheme and recording Corporate Insolvencies in Scotland. The Agency operates independently and impartially whilst remaining directly accountable to Scottish Ministers. AiB are looking for a senior business analyst to join their Business Development Team. The role of Senior Business Analyst is critical to helping the Agency ensure its business processes are effective, efficient and capable of adapting to an ever-changing environment. AiB are embarking on a new Programme to develop an Application Gateway for external stakeholders to access our products. The senior business analyst will lead on an extensive requirement gathering exercise while supporting the project manager to deliver the expected benefits this will bring. This includes new system functions building links to existing systems, data sharing agreements, introduction of AI and API integration with other services. The Business Analysts team under the guidance of the Senior Business Analyst aim to continually review and analyse all business processes at AiB with a view to identifying where improvements could be made which have the potential to increase the effectiveness or efficiency of the business. This includes IT development of existing systems and operating models. The Senior Business Analyst leads on the design and modelling of business-critical processes and through the evaluation of information gathered makes recommendations to the Senior Management Team. Responsibilities Plan and lead large areas of Business Analysis delivery, owning the challenge, defining and agreeing the scope of delivery for your role within a multidisciplinary team and driving through to successful conclusions. Investigate Strategic and business needs and develop recommendations of service improvement and business solutions. Support in producing business and digital solution materials, e.g. using business and user requirements to produce technical specifications, or business benefit analysis in support of business cases. Act as a source of expertise on accessibility, plain English and user-centred content design, promoting best practice across the organisation. Lead on communicating with stakeholders, clarifying needs and commitments through consultation and consideration of consequences while focusing on user and business needs. Line manager to A3 Business Development officer. Develop or apply communication strategies to build relationships, using informal and formal channels to engage with stakeholders at all levels and resolving conflict where required. Identify and capitalise on improvement opportunities and identifying innovative ways to increase customer satisfaction through good user centred service design. Have people management responsibilities and support mentoring across teams, as required. Actively participates in the DDaT Business Analysis practice events. Work in line with the applicable Digital and Data standards in the Scottish Government, including the s Digital Scotland Service Standards and the Scottish Approach to Service Design. Provide support and advice to the Head of Corporate Services, Director of Case Operations and the Agency Chief Executive as required. Success Profile Success profiles are specific to each job and they include the mix of skills, experience and behaviours candidates will be assessed on. Experience: Significant analysis experience in an ICT systems development environment and knowledge of requirements gathering using a wide variety of techniques leading to informative, clear and concise outputs for decision making. A proven track record of interpreting customer business needs to recognised industry standards, documenting workflows and results of business analyses and translating these into application and operational requirements. Experience of working in Agile environments. Behaviours: Changing and Improving – Level 3 Managing a Quality Service – Level 3 Delivering at Pace – Level 3 You can find out more about Success Profiles Behaviours, here . How to apply Apply online, providing a CV and Supporting Statement (of no more than maximum 1000 words ) which provides evidence of how you meet each of the criteria listed in the Success Profile above. Artificial Intelligence (AI) tools can be used to support your application but all statements and examples provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, and presented as your own) applications will be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance for more information on acceptable and unacceptable uses of AI in recruitment. If invited for further assessment, this will consist of an interview and presentation. Assessments are scheduled for w/c 21/09/26 however this may be subject to change. Skilled Worker Sponsorship not being offered Skilled Worker sponsorship is not available for this role. As a result, we are unable to appoint candidates who require Skilled Worker sponsorship now or in the future. Applicants must have an existing and ongoing right to work in the UK. About Us AiB is a Scottish Government executive agency that helps deliver options for those seeking debt management and debt relief in Scotland. AiB is responsible for the: Administration of the Debt Arrangement Scheme, personal insolvency, and recording of corporate insolvencies in Scotland Development of policy for personal insolvency, Debt Arrangement Scheme, diligence in Scotland and devolved corporate insolvency Supervision of the bankruptcy process The Scottish Government is the devolved government for Scotland. We have responsibility for a wide range of key policy areas including education, health, the economy, justice, housing and transport. We offer rewarding careers and employ people across Scotland in a wide range of professions and roles. Our staff are part of the UK Civil Service , working for Ministers and senior stakeholders to deliver vital public services which improve the lives of the people of Scotland. Location The post is based in AiB Kilwinning, 1 Pennyburn Road, Kilwinning, KA13 6SA. The Agency operates a hybrid working policy and staff are required to attend the office in Kilwinning at least two days a week. For the Business Development team this is Tuesday and one other day, usually a Wednesday. Our standard hours are 35 hours per week. We offer a range of flexible and hybrid working options depending on the needs of the role. If you have specific questions about the role you are applying for, please contact us. Recruitment Principles As a government organisation, we adhere to the Civil Service Commission Recruitment Principles and we investigate any complaints received in relation to recruitment cases. About us The Scottish Government is the devolved government for Scotland. We have responsibility for a wide range of key policy areas including: education, health, the economy, justice, housing and transport. We offer rewarding careers and employ people across Scotland in a wide range of professions and roles. Our staff are part of the UK Civil Service observing the Civil Service Code and working for Ministers and senior stakeholders to deliver vital public services which improve the lives of the people of Scotland. We offer a supportive and inclusive working environment along with a wide range of employee benefits. Find out more about what we offer . As part of the UK Civil Service, we uphold the Civil Service Nationality Rules . Security checks Successful candidates must complete the Baseline Personnel Security Standard (BPSS), before they can be appointed. BPSS is comprised of four main pre-employment checks – Identity, Right to work, Employment History and a Criminal Record check (unspent convictions). You can find out more about BPSS on the UK Government website , or read about the different levels of security checks in our Candidate Guide . Equality statement We are committed to equality and inclusion and we aim to recruit a diverse workforce that reflects the population of our nation. Find out more about our commitment to diversity and how we offer and support recruitment adjustments for anyone who needs them. Further information Find out more about our organisation, what we offer staff members and how to apply on our Careers Website . Read our Candidate Guide for further information on our recruitment and application processes. Apply before 31/08/26 - 23:59 - This post is open to Internal Scottish Government candidates and Common Citizenship organisations only.