AML Financial Crimes Investigations Expert

Paysafe is a global payments platform powering the experience economy, with a strong focus on the iGaming, video gaming, e-commerce, retail, travel and hospitality sectors. With 30 years of expertise in payment technology, Paysafe helps businesses and consumers lift every experience through seamless, secure payment solutions, including card payments, digital wallets such as Skrill, eCash solutions like PaysafeCard, and a suite of local payment methods. With approximately 2,900 employees across 12 countries and annualized transactional volume of $167 billion in 2025, Paysafe connects people and businesses worldwide through innovative digital payment experiences. Further information is available at www.paysafe.com.


As an AML Financial Crime Investigations Expert at Paysafe, you'll investigate suspicious activity across digital wallets, eCash, peer-to-peer flows and alternative payment methods spanning multiple jurisdictions. You'll follow the money through transactional data, behavioral signals, device and geolocation indicators and customer due diligence records, build the case, and escalate what matters. It's genuinely investigative work with real regulatory weight behind it, in a global compliance programme where your findings shape how we detect financial crime going forward.

What to expect:

• Investigate suspicious activity, money laundering concerns, fraud-linked financial crime, sanctions exposure, mule typologies and organised abuse across consumer payment products
• Review transactional activity, customer behaviour, linked relationships, device and geolocation indicators and CDD documentation to identify risk patterns
• Identify and escalate activity requiring SAR/STR consideration, in line with internal standards and regulatory expectations
• Prepare clear, well-evidenced investigative summaries, escalation documentation and case notes
• Handle cross-border and multi-jurisdictional escalations, working within global AML expectations and international FIU reporting considerations
• Flag emerging typologies, monitoring gaps and operational concerns to AML leadership
• Partner with Transaction Monitoring, Fraud Investigations, AML Risk Systems, SAR Reporting, Compliance, Product and Data Science teams
• Support audits, regulatory inquiries and the continuous improvement of investigative procedures

To be successful you need to have:

• Experience in AML investigations, transaction monitoring, financial crime operations, fraud investigations or compliance, ideally in banking, fintech, payments or e-money
• Hands-on technical experience writing data queries and analysing large datasets to support investigations
• Practical, working experience with Snowflake, SQL and Python (must-have)
• A strong grasp of AML/CFT principles, suspicious activity typologies and investigative methods
• Awareness of global AML regulatory expectations and suspicious activity indicators
• Sharp analytical and problem-solving skills, with the attention to detail that good casework needs
• Strong written and verbal English, because your documentation needs to hold up to scrutiny
• The ability to work at pace across operational, investigative and technical teams

Nice to have:

• CAMS, CFCS, CFE, ICA or an equivalent financial crime certification
• Experience with AML monitoring and case management platforms such as Feedzai or Salesforce
• Exposure to digital wallets, P2P, eCash or alternative payment methods
• A background in typology analysis or AML escalation processes

We offer in return:

• The opportunity to write the history of a leading and growing multinational company
• Tailor-made training and ongoing development to help you enhance your skills in the field of online payments
• Multiple career progression opportunities in a dynamic in-house business
• Environment where product expertise, professional and personal commitment are rewarded
• Competitive remuneration and social benefits package (25 days annual paid leave, 4 days paid volunteering time a year through our Paysafe Giving initiative, health insurance, sports card, team events, company discounts, variety of soft skills, business and technical training programs)
• Fun and collaborative working atmosphere
• Flexible working model - we encourage our employees to embrace our flexible working approach. You will be expected to work from home and spend an average of three days a week at our Sofia office as part of our hybrid work model

Are you ready to take your career to the next level? Join our team that is inspired by a unified vision and propelled by passion.
Send your CV in English.
Only shortlisted candidates will be contacted for an interview.


Wondering how our interview process looks like now? Learn more here: https://bit.ly/paysafeinterviews


Equal Employment Opportunity
Paysafe provides equal employment opportunities to all employees, and applicants for employment, and prohibits discrimination of any type with regard to ethnicity, religion, age, sex, national origin, disability status, sexual orientation, gender identity or expression, or any other protected characteristics. This policy applies to all terms and conditions of recruitment and employment. If you need any reasonable adjustments please let us know. We will be happy to help and look forward to hearing from you.