Analyst-Global Reengineering

This role is required to extend support to Global Operations in building automated solution, Enable AI implementation in Backoffice Operations and managing day-to-day data, draw inferences, identify gaps, establish trends, leverage innovation to transform the reporting and build smart dashboards, AI & automation driven solutions. Incumbent will enable a strong decision support model to equip TCE leaders with relevant and critical business insights through best-in-class MIS and analysis, enabling them to make well-informed strategic decisions

• Strong LLM, SQL, Tableau, Python, SAS & Power BI skills are needed for reporting, automation, process improvement and monitoring processes
• Provide Analytical & Decision Support to organization through advanced Statistical techniques and Data mining
• Craft a compelling PowerPoint narrative that effectively communicates your analysis to stakeholders, ensuring that it is easily comprehensible.
• Translation of complex analytical output into easily digested insights with clear recommendations
• Identifying opportunities for new automated & custom reporting & analytics solutions around all areas transaction lifecycle
• Have strong understanding of AI and its applicability in Backoffice
• Play a role of catalyst to enable AI adaption in Backoffice
• Acting as an SME on data front for all kind of Operational and SLT reporting
• Ensuring seamless delivery of daily/weekly/monthly reports with other adhoc activities and analysis
• Execute fact-based analysis that helps the Operations in taking decisions to improve process performance
• Partner and collaborate with teams and create insights/MIS that will help stakeholders to understand overall performance of servicing team
• Review and prepare monthly payout for Operational colleagues
• Drive insights from analytics and efficiencies by way of automation
• Develop advanced understanding of data sources and potential usage scenarios.
• Identify new technologies and capabilities that can advance and future proof analytical solutions.
• Excellent communication skills, both verbal and written
• Maintain highest standards of productivity and ensure 100% quality and data accuracy
• High on integrity and personal accountability
• Be flexible and ready to work in a dynamic environment
• This role may be subject to additional background verification checks

• 3-6 years of overall experience and 3 years of related domain in Business Analysis.

  Academic Background:

• The Person should hold a Master’s / Bachelor’s Degree.
• Functional Skills/Capabilities:

• Strong Communication Skills, Team Player and Ability to navigate through a matrix environment and manage multiple priorities simultaneously without close supervision.

  Technical Skills/Capabilities:

• Ability to leverage technology to solve for reporting needs -Advance SQL, Power BI, Python/R, Cornerstone, Lumi, Hive etc.
• Extensive Exposure of MS tools advance MS Excel, PowerPoint, MS Access
• Data modelling experience is a must