API Engineer 1 - Credit (L08)

Job Description:

Role Title :API Engineer 1 - Credit (L08)

Company Overview: Synchrony (NYSE: SYF) is a leading consumer financing company that has been at the heart of American commerce and opportunity for nearly a century. Synchrony delivers credit and banking products that empower tens of millions of consumers to improve their financial lives and access what matters most. Leveraging innovative solutions that are shaping the future of retail commerce, Synchrony supports the growth and success of some of the nation’s most respected brands, alongside hundreds of thousands of small and midsize businesses, including health and wellness providers. Committed to excellence in service and culture, Synchrony is proud to be named as #3 as a Great Place to Work® in India and is honored to be ranked the #1 Best Company to Work For® in the U.S. by Fortune magazine and Great Place to Work®. For more information, visit www.synchrony.com.

Organizational Overview:

Credit Team decisions credit actions across the lifecycle of a customer – from acquisition to account management to collections and recover – we work towards managing credit and fraud losses and elevating customer experience through powerful and proprietary insights on customer risk and credit behaviors. The actionable insights are driven by access to numerous alternative data sources, new age technologies, focused strategies, emerging algorithms, and predictive precision. Spread across 10 pillars the credit team in India caters to the entire gamut of decision sciences, from data management to model development to strategy design, and bringing it all to life through technology, and managing within the guardrails of our regulatory requirements. As part of the team, you will have access to some unique product propositions, functional and leadership training, interaction with executive leadership team and a myriad of diverse perspectives.

Role Summary/Purpose:

As an API Engineer I, you’ll be a part of an amazing team working on our microservice APIs throughout the entire development process. You’ll participate in hack-a-thons, partner with universities on innovation events, and work with our famed Stamford Innovation Station

It’s the ideal time to come aboard. we’re focused on the future, continuing to evolve as a company and help define the financial technology industry. With so much opportunity available, this is where you can make your mark. We’re proud to offer you choice and flexibility. You have the option to be remote, and work from home, or come into one of our offices. You may be occasionally requested to commute to our nearest office for in person engagement activities such as team meetings, training and culture events.

Key Responsibilities:

• Participate in Agile Scrum ceremonies and collaborate with cross-shore development and QA teams.
• Design, review, and execute test cases for APIs, backend services, and integrated systems.
• Perform functional, regression, integration, smoke, and sanity testing.
• Validate REST and SOAP services using tools such as Postman, SoapUI, or equivalent.
• Identify, log, track, and retest defects using Jira or similar defect-tracking tools.
• Work closely with developers and analysts to clarify requirements and test scenarios.
• Support test data preparation, test environment validation, and release readiness activities.
• Contribute to test automation efforts where applicable using Java-based frameworks or other approved tools.
• Analyze test results and support root cause analysis for production and pre-production issues.
• Continuously look for ways to improve test coverage, test efficiency, and product quality.

Required Skills/Knowledge:

• Minimum 1+ year of experience in software testing or quality engineering.
• Hands-on experience testing REST and/or SOAP APIs.
• Good understanding of software development lifecycle and Agile methodologies.
• Strong analytical, critical thinking, and problem-solving skills.
• Excellent verbal and written communication skills for technical and non-technical audiences.
• Basic knowledge of Java is preferred for automation or technical test support.
• Familiarity with JSON, XML, HTTP methods, request/response validation, and status codes.
• Attention to detail and ability to work effectively in a fast-paced environment.
• Knowledge of AI Tools for software testing and Quality Engineering

Desired Characteristics:

• Experience in Java programming is preferable

• Familiarity building and consuming web services via SOAP and REST
• Familiarity with common Java frameworks like Spring and Spring boot
• Familiarity with Jira and Bitbucket and git.
• Familiarity with continuous integration environments
• Familiarity writing unit and integration tests
• Familiarity with JSON, REST and XML based web services
• Strong communication skills with technical and non-technical peers
• Strong cross-functional team player with the ability to work seamlessly across a matrix organization
• Desire to work in a dynamic, fast paced environment
• Strong interpersonal skills with ability to influence clients, team members, management and external groups
• Strong attention to detail in a team environment
• Strong oral and written communication, analytical and problem-solving skills
• Ability to analyze, use structured problem-solving and available tools to troubleshoot systems, identify root cause, action plans, impact and resolution options

• Knowledge on AI Tools for Developers (Like GitHub Co-pilot, Rovo etc), Development of AI Agents, Understanding of tools, skills and Instruction markdown files etc.
  

Qualifications/Requirements:

• Bachelor’s degree in computer science or related degree OR, in lieu of degree, High School Diploma/GED with knowledge of application development using Java minimum 1 Year of Software Engineering Experience.
• Critical Thinking, creativity and problem-solving skills

Work Timings : 2:00 PM to 11:00 PM IST

(This role qualifies for Enhanced Flexibility and Choice offered in Synchrony India and will require the incumbent to be available between 06:00 AM Eastern Time – 11:30 AM Eastern Time (timings are anchored to US Eastern hours and will adjust twice a year locally). This window is for meetings with India and US teams. The remaining hours will be flexible for the employee to choose. Exceptions may apply periodically due to business needs. Please discuss this with the hiring manager for more details.)

For Internal Applicants:

• Understand the criteria or mandatory skills required for the role, before applying
• Inform your manager and HRM before applying for any role on Workday
• Ensure that your professional profile is updated (fields such as education, prior experience, other skills) and it is mandatory to upload your updated resume (Word or PDF format)
• Must not be any corrective action plan (First Formal/Final Formal, LPP)
• L4 to L7 Employees who have completed 12 months in the organization and 12 months in current role and level are only eligible.
• L8+ Employees who have completed 18 months in the organization and 12 months in current role and level are only eligible.
• L08+ Employees can apply

Grade/Level: 08

Job Family Group:

Engineering

Job Family Group:

Information Technology

About Us

We’re on a mission to build a future where every ambition is within reach. We’re doing this by creating financial and technology solutions that move people forward. When you join us, whether you work in an office or from your home, you’ll experience support and encouragement at all levels of the organization— you’ll be provided with the tools and technology to grow your career here.