Application Analyst | Epic Resolute PB

Love + medicine is who we are, it's what we do, it's why people want to work here. If you’re looking for a job to love, apply today. Scheduled Weekly Hours: 40 We are seeking an experienced Application Analyst – Epic Resolute PB to support and optimize our Epic Professional Billing applications. In this role, you will partner closely with revenue cycle, finance, operational, and clinical stakeholders to ensure billing workflows are efficient, compliant, and aligned with organizational goals. You will play a critical role in supporting charge capture, claims processing, reimbursement optimization, system integrity, and end-user success. The ideal candidate brings Epic billing expertise, strong analytical skills, and a commitment to delivering exceptional support in a complex healthcare environment. Responsibilities: Troubleshoots and resolves basic application issues and provides end user support. Collaborate with IT, and clinical teams to ensure optimal system performance and workflow efficiency. Monitors applications for issues in connection with maintenance, upgrades and implementations. Monitor performance and assist with auditing processes to ensure data integrity Participate in projects related to system enhancements, integrations, and new implementations What's Available: Fulltime, 80 hours biweekly (1.0 FTE) Schedule: Monday-Friday core business hours, potential on call rotation or occasional need to work overtime based on business needs Remote work options for residents in WI, MN, or IA only, with occasional need to work onsite for support initiatives in either La Crosse, WI or Green Bay, WI. Immigration sponsorship (e.g., H-1B) is not available for this position. Starting salary of $70,000/ year and up based on your relevant work experience Based on experience, this position may also be filled at an Application Analyst or Senior Application Analyst level. An Ideal Candidate Will Have: Education: Bachelor's degree or a related field or equivalent years of experience and education Experience: At least 2-4 years of relevant work experience Certifications: Epic Resolute Professional Billing and/or Hospital Billing certification will be required upon hire Strong analytical and problem solving experience Strong understanding of revenue cycle workflows including charge capture, coding, billing, claims, and follow‑up Experience working with finance, revenue cycle, and operational stakeholders Strong analytical, problem‑solving, and troubleshooting skills Ability to clearly communicate technical concepts to non‑technical users Experience working in a healthcare IT environment In addition to the rewarding work, you'll receive: A highly adaptable and mission-driven organization with a work environment that supports you personally and professionally and a work culture where you are valued and appreciated Competitive Benefits: A comprehensive and generous benefits package (Medical, Dental, Life Ins, HSA/FSA) ensuring your comfort and well-being as a valuable team member Substantial retirement contribution including a 401k match & annual discretionary base contribution Work-Life Balance: Paid Time Off (PTO) combines vacation, sick, and personal days into one balance to allow you the flexibility to use your time off as you need Professional Development: Support for your career growth through Professional Development Opportunities, our Tuition Investment Program, and our Career Development Center Additional Employee Discounts and Perks Other benefits include a Wellness program with incentives, employer-paid life insurance and AD&D, optional short-term and long-term disability coverage, an employee assistance program, identity theft protection, pet insurance, Inspire & Celebrate colleague recognition and rewards program, a discount program, and more! If you are looking to be a part of a stable and growing mission-driven organization, this may be the right opportunity for you! Emplify Health is comprised of two of the Midwest’s most respected healthcare systems, Bellin Health and Gundersen Health System. Once neighbors, we are now partners, united in our mission to provide exceptional care to our communities. As a not-for-profit, patient-centered healthcare network, we have headquarters in Green Bay and La Crosse, Wisconsin. Our extensive network includes 11 hospitals and more than 100 clinics, serving 67 cities and rural communities across Wisconsin, Iowa, Minnesota and Michigan’s Upper Peninsula. With over 4,500 dedicated nurses and providers, we are committed to delivering primary, specialty and emergency care, along with innovative medical education programs. Join us in making a meaningful difference in the lives of our patients and communities. I f you need assistance with any portion of the application or have questions about the position, please contact HR-Recruitment@gundersenhealth.org or call 608-775-0267. We inspire your best life by relentlessly caring, learning and innovating. This is our purpose. Together with our values — belonging, respect, excellence, accountability, teamwork and humility — our pillars set our foundation and our future. Equal Opportunity Employer