Application Support Engineer

Empower the support center — resolve complex incidents and deliver the evolutions that keep enterprise applications running.

Lisbon-based opportunity with 3 days remote per week.

As an Application Support Engineer, you will be the technical backbone of our client's support center, working across a heterogeneous SaaS and on-prem landscape. You will resolve L2/L3 incidents, deliver small evolutions, and support releases — combining hands-on Java development with production support in a complex enterprise environment.

Your main responsibilities:

• Resolve L2/L3 tickets: incident analysis, functional configuration, and minor evolutions.
• Develop enhancements and fix defects across the application scope.
• Manage integrations, APIs, and data flows.
• Support release and deployment activities.
• Coordinate with software editors for advanced support when required.
• Contribute to runbooks, documentation, and problem management.

You're ideal for this role if you have:

• Java full-stack development experience in complex enterprise environments (backend + microservices).
• Solid grounding in API integrations, data processing, and CI/CD pipelines.
• Experience supporting production issues (L2/L3): debugging, log analysis, incident resolution.
• Comfortable working in Agile delivery.

It is a strong plus if you have:

• Experience with Spring and Kafka.

Language Required for the role:

• Fluent English (spoken and written)

Eligibility for the role:

• Only candidates with an existing legal right to work in the European Union will be considered for this role.

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Interested? Apply now and include your CV (preferably in English) along with a statement confirming your consent to the processing and storage of your personal data.