About Us
NSOL BPO is a growing business process outsourcing company providing reliable and scalable outsourcing solutions to businesses across international markets. We specialize in helping companies streamline their operations, reduce costs, and improve productivity by providing skilled remote professionals and dedicated business support services.
As we continue to expand our international client base, we are looking for talented and driven professionals to join our growing sales team.
About the Role
We are seeking a highly motivated and results-oriented Appointment Setter to join our remote sales team. The ideal candidate will have experience in outbound cold calling, lead generation, telemarketing, or appointment setting, with strong communication and persuasion skills.
In this role, you will be responsible for contacting prospective business clients, speaking with decision-makers, qualifying potential prospects, and scheduling qualified appointments for our sales team.
Key Responsibilities
- Conduct high-volume B2B outbound cold calls to prospective businesses.
- Identify and connect with business owners, executives, and key decision-makers.
- Introduce NSOL BPO and its outsourcing services in a professional and engaging manner.
- Qualify prospects based on established criteria and identify potential business opportunities.
- Ask relevant questions to understand prospects' business needs and determine their suitability.
- Schedule qualified appointments and sales meetings for the sales team.
- Effectively handle objections and maintain a positive and professional conversation with prospects.
- Conduct timely follow-ups with interested prospects to maximize appointment opportunities.
- Maintain accurate records of calls, leads, conversations, follow-ups, and appointments in the CRM.
- Meet daily and weekly calling, lead generation, and appointment-setting targets.
- Ensure all qualified appointments are properly documented and handed over to the sales team.
- Collaborate with the sales team to ensure a smooth transition from initial contact to scheduled appointment.
Requirements
- Proven experience in appointment setting, cold calling, telemarketing, B2B sales, lead generation, or a similar role.
- Experience with outbound B2B calling is highly preferred.
- Strong verbal communication and interpersonal skills.
- Confident and persuasive communication style.
- Strong objection-handling and relationship-building abilities.
- Comfortable speaking with business owners, executives, and decision-makers.
- Target-driven, self-motivated, and results-oriented.
- Strong follow-up and organizational skills.
- Ability to maintain professionalism during high-volume outbound calling.
- Ability to work independently in a remote environment.
- Experience with CRM systems, sales platforms, or dialing software is an advantage.
Remote Work Requirements
- Dedicated and professional home workspace.
- Reliable laptop or desktop computer.
- Noise-canceling headset with a clear microphone.
- Stable, high-speed internet connection.
- Backup internet solution, such as a mobile hotspot or secondary ISP.
- Reliable electricity with a backup power source, such as a UPS, inverter, or generator.
- Ability to maintain a professional and distraction-free environment during working hours.
What We're Looking For
We are looking for a confident, persuasive, and highly motivated Appointment Setter who enjoys speaking with businesses, engaging decision-makers, handling objections, qualifying prospects, and creating new sales opportunities.
The ideal candidate is comfortable with high-volume outbound calling, can communicate the value of NSOL BPO's services effectively, and is motivated by achieving daily and weekly appointment-setting targets.
If you have strong communication skills, a proactive sales mindset, and the determination to consistently meet targets, we would love to have you join NSOL BPO and become part of our growing international team.
Working Hours: 9:00 PM–6:00 AM Bangladesh Time, including a 1-hour break.