AR Specialist (Deductions)

Position Type: Full Time Location: Philippines (Remote) Schedule: Monday-Friday, 9am to 5pm EST requiring at least 4-hour overlap About the Company Our client is a dynamic and fast-growing food innovation company based in the United States, dedicated to a mission of inspiring people to eat more chickpeas and plant-based legumes. By reimagining pantry staples, they aim to make a significant positive impact on human health and the environment. As they continue to scale their footprint across major US retailers, they maintain a culture of innovation, agility, and a shared passion for sustainable nutrition. Joining this team means being part of a movement that values creative problem-solving and a "better-for-you" approach to the global food system. About the Role In this role, your primary function is to manage, resolve, and reconcile customer payments and remittance entries. We are looking for a proactive, tech-savvy, and strategic thinker who does more than just data entry. The ideal candidate acts as a financial detective—identifying trends, questioning discrepancies, and constantly looking for ways to improve existing workflows. You will collaborate closely with US-based managers to ensure timely and accurate resolution of disputes, directly contributing to the organization’s revenue recovery and financial health. If you are a detail-oriented professional who enjoys "owning" your process and thrives in a high-growth environment, we encourage you to apply. Responsibilities Review and enter customer remittance entries for trade spend, fulfillment, compliance, and other charges accurately into Company schedules. Ensure customer deductions are accurate and reasonable per Company policy; investigate and validate trade spend deductions against internal schedules. Proactively identify "pain points" in the AR process and suggest or implement workflow enhancements to increase efficiency. Coordinate with the US-based team to investigate, document, and resolve deduction discrepancies or disputes to recover lost revenue. Prepare regular reports providing deep-dive analysis into dispute status, trends, and resolution aging for management review. Utilize customer portals and internal spreadsheets to track payments and disputes effectively. Assist with minor administrative or Accounts Payable tasks, such as data entry or file uploads to support the wider finance team. Competencies and Qualifications Must-Have At least 3 years of proven experience in Reconciliations, Accounting, or Finance. Intermediate to advanced proficiency in Microsoft Excel and Google Sheets (ability to manage complex spreadsheets is essential). Excellent written and spoken English with the ability to communicate clearly with US-based stakeholders via Email, Zoom, and Slack. High attention to detail, exceptional organizational skills, and a "self-starter" mentality with a strong eye for consistent follow-up. Ability to work independently, manage multiple work streams simultaneously, and solve problems without constant supervision. Nice-to-Have Prior experience in the Consumer Packaged Goods (CPG) or Food & Beverage industry is a significant advantage. Familiarity with Slack, Asana, and various Retailer/Customer Portals. Bachelor’s degree in Accounting, Finance, Economics, or a related field. What We Offer 100% Remote Work 13th Month Pay Healthcare (HMO) Comprehensive Fringe Benefits package Paid Service Incentive Lead (SIL) Paid Philippines Holidays Free Learning and Development Programs Application Process We understand that searching for a new job can be challenging, and we’re here to support you every step of the way. Our goal is to make the process as transparent and respectful as possible. Typically, the interview process includes a Recruiter Interview, Client Interview, and Practical Test, but this may vary depending on the role. Throughout each stage, we’ll keep you informed and provide feedback as quickly as we can, ensuring you feel valued and supported throughout your journey with us. #LI-CR1