AR Specialist with Spanish - Lodz

AR Specialist with Spanish - Lodz

Infosys Poland Sp. z o.o. - Łódź - hybrid 2/3

We are looking for a candidate with:

Experience in customer-facing roles

English C1, Spanish C1 (essential for client's communication purposes)

Min 2 years of experience in working with clients (in AR domain)

Good communication skills, attitude for problem solving and teamwork skills

Good knowledge of MS Office package

Highly developed, self-organization

Requirement of knowledge of accounting principles

Cash application process knowledge

Readiness for voice collection

Knowledge of systems AX, Oxaion, MS Dynamics would be an asset

Your key activities:

Mail and telephone contact (responding to phone calls, e-mails, and queries from the clients)

Perform cash collection activities – chasing customers, managing open items

Performing Cash Application, Order Release and Credit Limit review activities

Managing Customer Refunds

Supporting AR team with payment methods maintaining

Preparing daily, weekly, and monthly regular financial reports

Ongoing e-mail communication

Collaborating with other teams and internal customers

You can expect from us:

Performance bonus twice a year

Employee referral program bonus

Opportunity for professional growth through internal movement (horizontal or vertical) and internal trainings online/onsite

Access to training platform (self-learning), domain/soft/technical skills training

Possibility to use English and Spanish languages on a daily basis

Private medical care at Medicover (with possible extension to family members)

Reimbursement of Multisport card or points on MyBenefit platform

Attractive group insurance

Access to well-being platform, free meetings with a psychologist included

Stable employment based on an employment contract

No trial period

IT equipment is provided by the Company

Bonuses from the Social Fund

Flexible starting hours

Opportunity to participate in charity, sports and well-being events

Hybrid model of work (2 days from the office, 3 days remotely)

Recruitment stages:

CV check -> Call with the Recruiter -> Skills check (online test(s) and phone language verification - if required) -> Video meeting with Hiring Manager -> Final decision and feedback