Assistant Director, Donor Relations

Site: The Brigham and Women's Hospital, Inc.

Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

Job Summary

The Mass General Brigham Development Office represents a team of 450+ vibrant, collaborative, and skilled fundraising professionals. We are dedicated to inspiring visionary philanthropy that advances caring and curing for patients in Boston and around the world. Philanthropy enables Mass General Brigham to deliver the highest quality patient care, pursue the most innovative and promising research, train the brightest minds to become the next generation of healthcare leaders, and expand and improve our world-class facilities. Join us in our mission to transform the future of medicine. The Mass General Brigham Development Office offers excellent benefits, competitive salaries, and a hybrid flexible work schedule.

To Apply:
Applications must include a current resume and a cover letter detailing applicable experience and accomplishments.

The Assistant Director, Donor Relations works closely with colleagues across the Mass General Brigham Development Office and Mass General Brigham to draft compelling stewardship reports that update donors on the impact of their philanthropy by highlighting groundbreaking research, innovative patient care, and exceptional education for the next generation of medical leaders. The Assistant Director reports to the Associate Director, overseeing narrative/impact reporting, and plays a key role as a member of the Donor Relations team.

ESSENTIAL FUNCTIONS:

• Maintain a portfolio of complex narrative reports and comprehensive knowledge of donors in their portfolio, including all relevant reporting schedules and stewardship files.
• Plan, write, and design content for discrete reporting formats including print, video, digital with a proficiency in translating complicated ideas into accessible prose that convey the impact of philanthropic support on the Mass General Brigham (MGB) mission. Implement the latest stewardship reporting strategies to ensure consistent and impactful donor experience.
• Collaborate with gift officers to determine optimal content, tone, and approach for each donor while meeting target delivery dates.
• Facilitate regular meetings with gift officers to discuss reports in progress, initiate new reports, and confirm appropriate reporting schedules for new gifts. Drive all pre-meeting preparation and materials, lead meeting discussion, provide strategic guidance and decisions, and disseminate follow up actions post meeting.
• As needed, interview physicians, researchers, and other healthcare professionals to gain insight on specific accomplishments, new clinical applications, and other areas of specific interest to donors.
• As needed, conduct independent research on scientific papers and submissions, clinical trials, laboratory, and lecture content related to donor-supported initiatives.
• Contribute to the evolution and execution of reporting standards and templates that ensure consistent and efficient stewardship reporting across gift types.
• Enter and maintain report-related data in the department’s CRM database and use the system to assist in keeping gift officers informed of deadlines and report status, as well as donor feedback.
• Ensure delivery and uploading of final reports to CRM database.

Bachelor’s degree required and 3-5 years of related experience. In addition, the ideal candidate will possess the following skills, abilities and competencies:

· Outstanding written and interpersonal skills with a proven ability to communicate effectively with colleagues

· Excellent organizational skills with attention to detail and demonstrated ability in multiple projects simultaneously while working optimally under deadlines and changing priorities

· The ability to resolve moderately complex problems and use judgment within defined practices and procedures, and to fully apply standard principles, theories, concepts, and techniques

· The ability to contribute to the fulfillment of projects and organizational objectives

· The ability to effectively communicate complex ideas in laypeople’s terms is essential

· Experience with project management and program development required

· Ability to interact with front-line staff as well as senior leaders in the development office and across the hospital

· Takes initiative and functions effectively, both independently and as a member of a team, with a willingness to assist with routine and last-minute projects

· Good judgment and discretion in handling sensitive information

· Advanced skills with the Microsoft Office suite of products, as well as the ability to quickly learn and adapt to new digital platforms and programs

The target salary range for this position is $75,000-$85,000. Final offers will be based on the candidate's experience and internal equity.

Hybrid

399 Revolution Drive

40

Regular

Day (United States of America)

Pay Range

$63,648.00 - $92,570.40/Annual

Grade

6

At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.

2200 The Brigham and Women's Hospital, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran’s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.

Mass General Brigham Competency Framework

Why work here?

Combat disease. Hold a hand. Help people. Impact the world.

Mass General Brigham is a passionate, welcoming community where minds meet caring hearts.

Come be a part of the world’s most powerful force in medicine, where every role is important in changing lives. Are you ready?

About Us?

Our history includes New England hospitals founded over 200 years ago, some of the first and most prestigious hospitals in the world.

Built on the legacy of two leading academic medical centers, we’re more than a system—we’re leaders in the practice of medicine. Mass General Brigham is committed to serving the community.

We are dedicated to enhancing patient care, teaching and research, and taking a leadership role as an integrated health care system.

We recognize that increasing value and continuously improving quality are essential to maintaining excellence.