Associate Back Office

Update WTS each time an account is assigned or completed Review all necessary account documents from relevant systems Compile and organize relevant audit and claims data into spreadsheet analysis. Participate in all applicable training and special unit projects when appropriate Assistant Manager for the purpose of reporting performance, escalation handling, clarifying concerns, and seeking feedback and support RSC for the purpose of raising UW Assists and providing clarification on contracts, and all communications outside of fusion. Manager for the purpose of settling issues left unresolved by the Assistant Manager and monthly evaluation of performance Peers(team members) for the purpose of seeking co-operation & clarification on process-related matters & providing assistance and support when required Approvers for the purpose of contract related issues, escalated transactions, feedback, audit and training Good Computer Navigation Skills Good knowledge of complete MS Office suite (MS Word, MS Excel, Outlook) Accounting knowledge and computing skills Keyboard handling skill – 25 wpm with 90% accuracy Proficiency in English Communication skills – should be able to read, interpret business documents. Good oral/written communication Analytical and interpersonal skills Data gathering ability/ Eye for detail Team work/ Managing Self / Adaptability Ability to work successfully in production driven environment Ability to work on routine/standardized transactions Knowledge about the Insurance / Re-insurance Industry in US Knowledge about US Culture