Associate Director, Business Intelligence

About the Role:

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The Business Intelligence Associate Director will help build and scale a world-class BI capability for Global Revenue Operations at Wolters Kluwer. ​

As a senior individual contributor, this role will partner with Revenue Operations leadership to turn complex commercial, financial, and operational data into trusted insights, scalable reporting, and actionable recommendations.​

The Associate Director will own high-impact BI initiatives from problem definition through design, build, adoption, and continuous improvement. The role requires deep technical expertise, strong commercial judgement, and the ability to move confidently between executive conversations and hands-on solution development.​

The successful candidate will be a self-starter who thrives in ambiguity, adapts quickly, and delivers high-quality outcomes with limited oversight.​

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Responsibilities:

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• Partner with Revenue Operations leaders to identify critical business questions and translate them into scalable BI solutions.​
• Design and build executive dashboards, scorecards, reporting, and analytical products that expose performance, risk, and opportunity.​
• Convert complex data into clear insights, compelling narratives, and actionable recommendations for leadership.​
• Lead high-impact BI initiatives from requirements and solution design through build, deployment, adoption, and optimisation. ​
• Conduct root-cause analysis to explain performance drivers and identify opportunities for commercial and operational improvement.​
• Define and standardise KPIs, business definitions, calculation logic, and reporting methodologies.​
• Build and optimise data models, semantic layers, queries, and ETL/ELT workflows across multiple source systems.​
• Strengthen data quality, governance, validation controls, documentation, lineage, and auditability.​
• Enable self-service analytics through intuitive solutions, trusted datasets, training, and stakeholder support.​
• Simplify the reporting landscape by eliminating duplication, automating manual processes, and retiring low-value outputs.​
• Partner with Sales, Finance, FP&A, Accounting, IT, Data Engineering, and other functions to deliver integrated solutions.​
• Influence priorities and decisions as a trusted BI partner to senior leadership.​
• Provide technical guidance, share best practices, and raise BI capability across the broader organisation.​
• Proactively identify new opportunities to apply advanced analytics, automation, and AI within Revenue Operations.​​

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Skills:

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• Demonstrated proficiency in Data 360, Snowflake & Data Lakes​
• Trusted partnership with senior business leaders​
• Hands-on BI development and end-to-end solution ownership​
• Executive dashboards, visualisation and analytical storytelling​
• Advanced SQL, data modelling, semantic layers and ETL/ELT​
• Commercial insight, root-cause analysis and structured problem-solving​
• Data governance, quality, controls and metric definition​
• Influence without authority and clear executive communication​
• High agency, adaptability and strong delivery focus​

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QUALIFICATIONS:

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Education Bachelor’s degree in IT/Data Technology, Accounting or Finance​

Experience:

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• 7+ years in BI, analytics, data strategy, Revenue Operations or Commercial Operations.​
• Proven success independently delivering complex, high-impact BI solutions.​
• Strong experience with BI platforms, enterprise data, SQL and ETL/ELT.​
• Experience with CCH Tagetik or an equivalent planning platform is an advantage.​

Our Interview Practices

To maintain a fair and genuine hiring process, we kindly ask that all candidates participate in interviews without the assistance of AI tools or external prompts. Our interview process is designed to assess your individual skills, experiences, and communication style. We value authenticity and want to ensure we’re getting to know you—not a digital assistant. To help maintain this integrity, we ask to remove virtual backgrounds and include in-person interviews in our hiring process. Please note that use of AI-generated responses or third-party support during interviews will be grounds for disqualification from the recruitment process.

Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process.

Be the Difference

If making a difference matters to you, then you matter to us.

Join us, at Wolters Kluwer, and be part of a dynamic global technology company that makes a difference every day.

We’re innovators with impact. We provide expert software and information solutions that the world’s leading professionals rely on, in the moments that matter most. You’ll make a real difference in the lives of millions of people. Together with our customers, we help to advance sustainability, health, justice, prosperity, and commerce around the world.

You can thrive at Wolters Kluwer, where diversity is core to our collective strength and high performance. Be your unique self, share your creative ideas, do your best work, and take time to grow in our caring and inclusive culture where you can belong.

About Wolters Kluwer

Wolters Kluwer reported 2025 annual revenues of €6.1 billion. The group serves customers in over 180 countries, maintains operations in over 40 countries, and employs more than 21,000 people worldwide. ​

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Our customers work in industries that impact the lives of millions of people every single day. Our mission is to empower our professional customers with the AI-powered solutions they need to make critical decisions, achieve successful outcomes, and increase productivity. ​

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We deliver trusted, AI-powered expert solutions that combine deep domain knowledge, proprietary content, and advanced technology to provide expert-validated insights, automate workflows, and drive better outcomes. Today, nearly 70% of our digital revenues come from AI-powered solutions, reflecting our strategic focus on embedding AI into professional workflows and delivering measurable productivity gains. ​

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We are committed to helping professionals navigate complexity, improve the way they work, and solve critical challenges through cloud-based, AI-powered platforms that integrate seamlessly into their workflows and ecosystems. Our solutions are designed to deliver impact when it matters most, especially in high-stakes environments where accuracy and trust are essential. ​

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With a nearly 190-year legacy, Wolters Kluwer continues to evolve its portfolio of digital solutions and services to meet the changing needs of professionals worldwide, enabling them to work faster, make smarter decisions, and deliver better outcomes.​

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For more information about our solutions and organization, visit www.wolterskluwer.com, or follow us on LinkedIn, Instagram and Facebook.

Tips & Tricks - Resumes

Wolters Kluwer has a dedicated team of experienced talent acquisition professionals who are ready to hear what makes you tick and share how Wolters Kluwer can help you achieve your goals and ambitions. Here Rasi Fawaz shares some tips on what recruiters are looking for on a resume.

Building Diverse Teams

As a global organization, we recognize that solving a wide range of complex problems requires diverse perspectives and innovative thinking. We know that bringing our best to our customers, communities, and other key stakeholders requires a highly engaged and talented workforce – one that represents the diversity of those we serve and the communities where we live and work.

We aim to provide a welcoming environment and equitable opportunities for all employees regardless of background, nationality, race, ethnicity, gender, gender identity, age, sexual orientation, marital status, disability, or religion.

This principle is ingrained in our company values and articulated in our Code of Business Ethics.

Our Global Well-being Program

At Wolters Kluwer, you’ll feel valued for your contributions, and you’ll know that your health, safety, and well-being are important to us. Our well-being benefits provide tools, programs, and resources to help our diverse employees feel healthy, happy, safe, and prosperous.​

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Our global Together we thrive well-being program reflects our commitment to supporting colleagues across physical, mental, social, and financial well-being. That commitment has been recognized externally through Ragan’s Top Places to Work for Employee Wellbeing: Large Organization in 2024. ​

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More recently, Wolters Kluwer was recognized by Forbes as one of America’s Best Large Employers 2026 and America’s Best Employers for Engineers 2026. In 2025, Wolters Kluwer was also recognized by Forbes as one of America’s Best Employers for Women.

Equal Opportunity Employer

To ensure we continue to drive innovation that enables us to develop products and services to best serve our customers, we cultivate a workplace culture rooted in mutual respect, bringing forward insights from a wide range of backgrounds, perspectives, and experiences. We are also committed to complying with laws requiring equal opportunity in hiring, promotion, and other employment decisions.

All qualified applicants will receive consideration without regard to race, color, religion, sex (including pregnancy, gender identity, transgender status, and sexual orientation), national origin, disability, age, genetic information, veteran status, or any other characteristic protected by applicable law, and we do not tolerate discrimination on any of these bases.

GDPR

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