Associate Director of Patient Access

Screen reader users may encounter difficulty with this site. For assistance with applying, please contact hr-accessibleapplication@osu.edu. If you have questions while submitting an application, please review these frequently asked questions.

Current Employees and Students:

If you are currently employed or enrolled as a student at The Ohio State University, please log in to Workday to use the internal application process.

Welcome to The Ohio State University's career site. We invite you to apply to positions of interest. In order to ensure your application is complete, you must complete the following:

• Ensure you have all necessary documents available when starting the application process. You can review the additional job description section on postings for documents that may be required.

• Prior to submitting your application, please review and update (if necessary) the information in your candidate profile as it will transfer to your application.

Job Title:

Associate Director of Patient Access

Department:

Health System Shared Services | Precert

Scope of Position

The Ohio State University Medical Center is committed to improving access and service to customers. The manager functions as an integral member of the health care team to reflect a culture of cooperation, enthusiasm and mutual respect. The manager operationalizes the strategic plan of the Medical Center to improve access and services to our customers (consumers and physicians) and to ensure reimbursement of hospital services provided.

Position Summary

The precert technology manager is responsible for project planning and technology development, work queue and productivity optimization for all areas of the Medical Center. The precert technology manager implements new technology for optimizing the precertification process. This includes notification of admission, internal and external BOT technology, leveraging hospital billing system (EPIC) technology such as EmPA, ASA etc. The precert technology manager is the SME for external insurance company processes and portals and how technology can be deployed and maximized in hospital billing system.

The manager assists with the implementation of new programs, assures the development of outcome measurements and assures compliance with JCAHO standards and other regulatory agencies. Must be able to evaluate complex issues and understand escalation procedures. Displays the highest level of customer service, attentiveness and consideration possible in all cases.

QUALIFICATION FOR HIRING

Bachelor’s degree required. Health care experience desired. Prior demonstration of leadership and management skills. Computer experience required. Knowledge of applications and systems demonstrates proficiency. Strong demonstrated verbal, written and presentation skills. Sense of professionalism, ability to win confidence of those at various levels of the organization.

FUNCTION: Finance
SUB-FUNCTION: Revenue Cycle Pre-certification

CAREER BAND: People Leader - Managerial -
CAREER LEVEL: 3

Additional Information:

Location:

Ackerman Rd, 660 (0242)

Position Type:

Regular

Scheduled Hours:

40

Shift:

First Shift

Thank you for your interest in positions at The Ohio State University and Wexner Medical Center. Once you have applied, the most updated information on the status of your application can be found by visiting the Candidate Home section of this site. Please view your submitted applications by logging in and reviewing your status. For answers to additional questions please review the frequently asked questions.

The university is an equal opportunity employer, including veterans and disability.

At Ohio State, you’ll find work that inspires you. We offer roles and growth opportunities in countless fields and specialties — including a job that’s right for you.

Starting day one: Comprehensive benefits.

Ohio State benefits give you options to take care of what matters most to you — and opportunities to make adjustments as your life and needs change, including:

• Medical, dental and vision coverage, with Ohio State paying a significant portion of the cost.

• Paid time off, including sick and vacation time and 11 holidays.

• State retirement plan or an alternative retirement plan, both with generous employer contributions.

Why work at Ohio State?

As Buckeyes, we accomplish more together. No matter your role, you’ll be part of creating what people need now: pathways to education, research and health care.

Working at Ohio State means you’re part of a team with a strong sense of community and an unwavering commitment to excellence — and, of course, incomparable Buckeye spirit. We bring out the best in people, help each other succeed and learn together.

By joining Ohio State, you become part of a top-20 public university with one of America’s leading academic health centers. We’re a team of dedicated colleagues with access to boundless resources that support you.

Have questions while applying?

Review the Frequently Asked Questions for details on using Workday and submitting your application.