Associate Instructional Designer - Digital Learning - UTK

The Associate Instructional Designer supports the preparation and delivery of online and hybrid
courses at the University of Tennessee, Knoxville. Working with instructional designers, faculty, and
campus partners, this position helps prepare courses for each term, responds to course support
needs, and improves the accessibility and usability of course materials. The role follows
established processes, documents its work, and brings complex design or technical questions to
the appropriate team member.

Course term preparation
• Prepare Canvas course sites for upcoming terms using approved templates and established
workflows.
• Check course navigation, modules, LTI links, dates, assignments, gradebook settings, and
student access before courses
• open.
• Copy and update reusable course content while identifying items that require faculty review
or revision.
• Track readiness tasks, document issues, and coordinate with instructional designers and
faculty to resolve them by launch deadlines.
• LTI/External tool configurations, configuring Zoom sessions and Yellowdig,
VitalSource/VolBooks verifications, and managing parent/child section copies
• Utilize structured ticketing and project management systems like TeamDynamix and Asana,
to ensure accurate and timely project deliverables and faculty communication standards

Course support
• Respond to routine faculty requests about Canvas course content, organization, and
delivery.
• Help update course materials and troubleshoot common issues during the term.
• Maintain clear records of requests, changes, and outstanding items; refer issues outside
the roles scope to the appropriate specialist.
• Provide faculty with practical guidance on using approved course templates and tools.

Accessibility and quality review
• Review course pages, documents, images, links, and media for common accessibility
barriers using approved tools
• and checklists.
• Make routine improvements, such as organizing headings, adding descriptive links and
alternative text, and improving document structure.
• Coordinate captioning, document remediation, or other specialized support when needed.
• Check that course materials are clear, consistent, and usable for students, and document
items requiring faculty decisions.

Professional development and team collaboration
• Participate in training on Canvas, accessibility, online teaching, and university processes.
• Share recurring issues and opportunities to improve course preparation and support
workflows

Required Qualifications
• Education: Bachelor’s degree in instructional design, education, technology, learning
science, or related field.
• Experience: Experience providing educational technology development services, or formal
or informal education, whether in full-time or part-time capacity.
• Knowledge, Skills, & Abilities:
o Knowledge of basic online course organization and instructional design principles.
o Knowledge of digital accessibility and inclusive course design practices.
o Skill in editing and organizing digital course content with attention to detail.
o Skill in written communication and documenting work clearly.
o Ability to follow established procedures, manage multiple deadlines, and seek
guidance when needed.
o Ability to work collaboratively with faculty, instructional designers, and support
teams.

Applicants must be legally authorized to work in the United States on a full-time basis without
need now or in the future for sponsorship for employment-based visa status.

Preferred Qualifications
• Education: Bachelor’s Degree
• Experience: Experience supporting courses in a learning management system, particularly
Canvas; experience reviewing or improving the accessibility of digital content; and
experience in higher education or faculty support.

Work Location
• Location: Remote, operating out of Eastern Time

Compensation and Benefits
• UT market range: MR10
• Anticipated hiring range: $50-$55k
• Find more information on the UT Market Range structure here
• Find more information on UT Benefits here

Application Instructions
To express interest, please submit an application with the noted below attachments:
• Resume
• Cover Letter
• Sample portfolio of your work. The portfolio could include PDFs, hyperlinks, and/or image files.
When uploading images or work samples, please include clear labeling that includes your first
and last name.

About The College/Department/Division
Digital Learning at UT, is a unit charged with advancing UT’s commitment to discovery, creativity,
learning, and engagement, specifically for online learners. Using advanced and innovative
technologies, Digital Learning at UT will provide scalable solutions that enhance the online learning
experience and reduce barriers to student access and success, providing a tremendous impact to
online learners across the state and the nation. At Digital Learning, we want to be bold and
impactful, transforming the future of online education through innovative thinking and collaborative
problem-solving. Join our dynamic and inclusive Digital Learning team where we take pride in
teamwork, excellence, and a shared commitment to shaping the future through education and
innovation.

Additional Information on all postings provided by UTK