Associate Manager Enterprise RFP Operations

JOB OVERVIEW:

This position is responsible for leading a team to support the preparation and submission of formal, complex RFP responses for large enterprise customers. This individual will play a critical role in crafting accurate, compelling proposals that align with customer requirements while also reviewing and incorporating relevant company financials, pricing data, and performance metrics to support business viability and competitiveness. The Associate Manager, Enterprise Operations will be responsible for team productivity, troubleshooting questions, and answering uncommon inquiries. The ideal candidate will be comfortable navigating intricate proposal processes, interpreting financial documents, and working cross-functionally with departments such as Sales, Finance, Legal, and Product. This role requires a strong balance of writing, critical thinking, and analytics to ensure responses are not only compliant and well-written, but also strategically sound and financially accurate. The Associate Manager, Enterprise Operations adheres to quality standards and process improvement initiatives to achieve best practices, may make recommendations to solve problems and issues related to business operations and prepare complex financial analysis, and reporting. Adheres and follows company and division organizational policies and procedures.

KEY RESPONSIBILITIES:

• Daily management of the Enterprise Operations Team. Responsible for planning and directing the work of Analysts and team as well as monitoring results.
• Recognizes, understands and resolves issues or inquiries that arise in the day-to-day operations
• Ensure the processes and procedures are followed and systems are utilized across the department.
• Responsible for interaction with functional peer groups as well as management to provide updates, recommendations and presentations as needed.
• Additional functions included but not limited to: hiring, coaching, training, disciplining and termination of employees.
• Participates in special projects and performs other duties as required.
• Educate team members to understand the relevant teams, to gather necessary information and to determine the technical, operational, and financial components of the proposal
• Lead the team in preparing high quality, persuasive and responsive proposals that are presented clearly and concisely, highlighting the strengths of the organization
• Develop and analyze pricing and financial models, including 'what-if' scenarios, evaluate trade-offs, support strategic decision-making, and inform future business planning through integrated financial insights and justifications while ensuring compliance with all requirements and submission deadlines
• Leads high-value, high-complexity RFP responses independently while providing strategic guidance on proposal positioning and messaging.
• Maintain and optimize a centralized content library; analyze RFP processes and outcomes to identify and implement efficiency improvements, automation opportunities, and strategies to increase win rates
• Maintain and communicate a consistent RFP response process to all team members
• Monitor performance metrics to identify areas for improvement

SPECIFIC KNOWLEDGE & SKILLS:

• Proven track record for leading projects
• Proficient in Microsoft Excel
• Excellent understanding of business math
• Demonstrated ability to mentor/advise team members
• Analytical and organizational skills
• Proficient in MicroStrategy Data Warehouse
• Experience with CRM tools (Salesforce, Microsoft Dynamics…)
• Ability to effectively communicate with sales team (proactive) and upper management
• Knowledge of key terms in RFP’s and legal agreements

GENERAL SKILLS & COMPETENCIES:

• Strong management skills and ability to attract, retain, motivate and develop team members for high performance
• Excellent verbal and written communication skills and ability to resolve disputes effectively
• Strong presentation and public speaking skills
• Strong decision making, analysis and problem solving skills with ability to multi-task
• Understand and act on financial information that may contribute to business profitability
• Ability to manage successful projects, manage risks, costs, time and project teams
• Lead team to achieve company goals in effective ways
• Strong planning and organizational skills and techniques
• Communicate effectively with management
• Good negotiating skills
• Build relationships, understand organizational complexities and manage conflict
• Broad professional and managerial skills with an understanding of industry practices and company policies and procedures

MINIMUM WORK EXPERIENCE:

Typically 7 or more years of increasing responsibility and complexity in terms of any applicable professional experience; first-level manager.

PREFERRED EDUCATION:

Typically a Bachelor's Degree or global equivalent in related discipline. Master's degree or global equivalent a plus.

TRAVEL / PHYSICAL DEMANDS:

Travel typically less than 10%. Office environment. No special physical demands required.

The posted range for this position is $87,547 to $136,792 which is the expected starting base salary range for an employee who is new to the role to fully proficient in the role. Many factors go into determining employee pay within the posted range including prior experience, current skills, location/labor market, internal equity, etc.

This position is eligible for a bonus not reflected in the posted range.

Other benefits available include: Medical, Dental and Vision Coverage, 401K Plan with Company Match, PTO, Paid Parental Leave, Income Protection, Work Life Assistance Program, Flexible Spending Accounts, Educational Benefits, Worldwide Scholarship Program and Volunteer Opportunities

Henry Schein, Inc. is an Equal Employment Opportunity Employer and does not discriminate against applicants or employees on the basis of race, color, religion, creed, national origin, ancestry, disability that can be reasonably accommodated without undue hardship, sex, sexual orientation, gender identity, age, citizenship, marital or veteran status, or any other legally protected status.

For more information about career opportunities at Henry Schein, please visit our website at: www.henryschein.com/careers

Fraud Alert

Henry Schein has recently been made aware of multiple scams where unauthorized individuals are using Henry Schein's name and logo to solicit potential job seekers for employment.

Please be advised that Henry Schein's official U.S. website is www.henryschein.com. Any other format is not genuine. Any jobs posted by Henry Schein or its recruiters on the internet may be accessed through Henry Schein's on-line "career opportunities" portal through this official website. Applicants who wish to seek employment with Henry Schein are advised to verify the job posting through this portal.

No money transfers, payments of any kind, or credit card numbers, will EVER be requested from applicants by Henry Schein or any recruiters on its behalf, at any point in the recruitment process.

About Us

Over 90 years ago Henry Schein borrowed $500 to start a corner pharmacy in Queens, New York, nearly

30 miles from Melville, New York, where our corporate headquarters

resides today. In the depths of the Great

Depression, Henry and his wife Esther made a bold bet on their future all while living their values of helping health happen and caring for their team and the community they served. Their belief paid off far beyond what Henry and Esther might have dared to imagine in 1932. Henry Schein is now a Fortune 500 Company powered by a network of people and technology to be the world’s leading provider of health care products, services and solutions to office-based dental and medical practitioners.

Since our founding we have stayed true to Henry and Esther’s values which has allowed us to evolve, expand, and grow our Company. Now serving more than 1 million customers in 33 countries and

territories, the Company's network of trusted advisors provides more than 1 million customers globally with more than 300 valued solutions that help improve operational success and clinical outcomes.

We invite you to join approximately 25,000 Team Schein Members, who are critical to our success and are at the core of our Team Schein Values as our founders would have wanted. We live those values by ensuring that our culture focuses on the wellness of our team, which we accomplish by providing a safe space for individuals to develop and contribute authentically, with opportunities to give back to society and the communities where we live and work.

No matter the role you are seeking, we encourage you to come be a part of a team that makes the world a healthier place.

Henry Schein embraces diversity and is committed to providing equal opportunity to employees and applicants. If you are unable or limited in your ability to complete the application process, including the use or access of www.henryschein.com/careers, as a result of a physical or mental impairment, you can request reasonable accommodations.

Please e-mail the appropriate email address below with the type of accommodation you are requesting. Please include your first and last name, phone number, position for which you are interested in applying and geographic location in your request.

US Candidates: jobsupport@henryschein.com

UK and Ireland Candidates: UKHSHRRecruitment@henryschein.co.uk

Australia and New Zealand Candidates: APACCareers@henryscheinone.com

Malaysia Candidates: CNHR@henryschein.com

Italy Candidates: risorse.umane@henryschein.it

Workplace Remote Types

It is important to us to offer different types of work arrangements. Please see the types we offer below:

Work From Home: Work is performed directly from the TSM's home office.

Hybrid: Time is scheduled between working from a TSM home office and at a company facility, as required.

Onsite: Work is performed exclusively at a company facility.

Field: Position requires traveling to different locations within a specific geographic territory, as assigned.