Associate Medical Officer, Clinical System Innovation

ASSOCIATE MEDICAL OFFICER, CLINICAL SYSTEM INNOVATION
Reference #2026-119

Strong. Proud. Uplifting.

At Ornge, we believe that ordinary people can do extraordinary things.

Each day, we connect communities with critical care across Ontario, Canada. In the air and by land, our teams deliver equity in emergency response, uplifting the lives of those in our care.

We are excited to onboard individuals who bring energy, enthusiasm, and professionalism to our growing group of difference-makers and life-changers.

Discover Ontario, Canada, and an exciting career with Ornge.

The targeted hiring range is supplemented by a competitive total rewards package. The salary offered to the successful candidate will consider a wide array of factors such as the individual’s skillset, level of experience applicable to the role and internal equity considerations.

Uplifting Your Career at Ornge

Are you a visionary physician leader who sees opportunities where others see barriers?

At Ornge, we're reimagining how critical and emergency care is delivered across the province. As the Associate Medical Officer, Clinical System Innovation, you will help advance innovative models of care that improve access, coordination, and outcomes for patients, particularly in rural, remote, Northern, and Indigenous communities. CritiCall, a division of Ornge, serves as Ontario's critical care coordination service, connecting patients, physicians, hospitals, and specialized care across the province.

In this unique provincial leadership role, you will serve as the clinical face of CritiCall's system innovation mandate, partnering with healthcare executives, physicians, government leaders, and system stakeholders to drive transformative initiatives that strengthen system integration, improve care coordination, and support more equitable access to critical care services across Ontario.

This is not a traditional Associate Medical Officer role. It is an opportunity for a physician leader to influence healthcare delivery at the system level, build strategic relationships with senior healthcare and government partners, and champion initiatives that drive meaningful improvements for patients and providers across Ontario.

If you are an innovative thinker, collaborative leader, and skilled relationship builder who is passionate about improving access to care and navigating complex healthcare challenges, we invite you to help shape the future of healthcare in Ontario.

Key Accountabilities:

Lead Clinical System Innovation and Health System Transformation

• Lead the development and execution of provincial strategies that improve patient referral, consultation, triage, transfer, and repatriation processes across Ontario.
• Advance innovative models of care that improve healthcare access, quality, and patient outcomes.
• Champion initiatives that strengthen access to specialized and critical care services for rural, remote, Northern, and Indigenous communities.
• Identify and drive opportunities for continuous improvement across the patient care continuum.

Build Strategic Partnerships and Influence System Change

• Serve as a provincial clinical leader, bringing together physicians, healthcare organizations, government partners, and system stakeholders to advance shared priorities.
• Build trusted relationships with Ontario Health, the Ministry of Health, hospital executives, clinical leaders, and healthcare partners across the province.
• Represent Ornge and CritiCall at provincial forums, committees, and strategic discussions.
• Navigate complex healthcare issues with credibility, diplomacy, and influence.

Drive Quality, Performance and Clinical Excellence

• Lead quality improvement initiatives that strengthen patient care, service delivery, and system performance.
• Use clinical, operational, and system insights to identify opportunities and inform strategic decision-making.
• Ensure initiatives align with patient safety standards, regulatory requirements, and healthcare best practices.
• Foster a culture of continuous improvement, innovation, and accountability.

Shape Provincial Healthcare Strategy

• Contribute to organizational and provincial planning efforts by aligning innovation priorities with healthcare system needs.
• Provide expert clinical and operational advice to executive leaders on emerging opportunities and challenges within the healthcare system.
• Help define and advance the long-term vision for how critical care services are delivered across Ontario.

Foster Leadership, Collaboration and Engagement

• Bring diverse stakeholders together to solve complex healthcare challenges and advance system-wide initiatives.
• Mentor and support physicians, leaders, and partners in driving innovation and healthcare transformation.
• Lead with an inclusive and collaborative approach that builds trust, engagement, and alignment.

Required Qualifications:

• Medical Doctor (MD) with certification in Emergency Medicine or Critical Care (CCFP(EM), FRCPC Emergency Medicine, or Critical Care equivalent).
• Minimum 10 years of progressive clinical and physician leadership experience within a complex healthcare environment.
• Deep understanding of Ontario's healthcare system, including acute care, critical care, consultation services, and patient transfer pathways.
• Demonstrated experience leading complex healthcare transformation, innovation, quality improvement, or system integration initiatives.
• Proven ability to influence and build relationships with physicians, hospital leaders, healthcare partners, executive leaders, and government stakeholders.
• Strong strategic thinking and systems-thinking capabilities, with the ability to navigate ambiguity and drive meaningful change.
• Exceptional communication, facilitation, and stakeholder engagement skills.
• Demonstrated ability to lead difficult conversations, build consensus, and achieve outcomes across diverse stakeholder groups.

Preferred

• Experience in emergency medicine, critical care, trauma, critical care transport, pre-hospital care, or related healthcare environments.
• Experience working with Ontario Health, the Ministry of Health, provincial clinical programs, or healthcare system governance bodies.
• Knowledge of healthcare delivery challenges and opportunities in rural, remote, Northern, and Indigenous communities.
• Diplomate of the Royal College of Physicians and Surgeons of Canada Area of Focused Competency in Prehospital and Transport Medicine (DRCPSC).
• Experience representing an organization as a spokesperson, thought leader, or strategic advisor in provincial healthcare discussions.

Total Rewards:

• Comprehensive Health, Dental and Vision Benefit Plan.
• 24/7 Employee and Family Assistance Program.
• Premium Defined Benefits Pension Plan Automatic Enrollment.
• Three Paid Personal Days (Pro-Rated for Year 1).
• Accrued vacation time starting at five weeks per year.
• PERKS! Employee Promotional Programs relating to personal phone plans, furniture, home/car insurance, travel, fitness, attractions and more!
• Tuition reimbursement and opportunities for learning and development.

At Ornge, we are:

• Community connectors.
• Equity in healthcare.
• Strong in our convictions.
• Proud of the services we provide.
• Uplifting in our mission, values, and services.

You can expect us to be:

• Competitive in pay, benefits, vacation time and more.
• Promoters of diversity.
• Champions of inclusivity and accessibility.
• Committed to your career advancement.
• A tight-knit, supportive culture.

A bit about you:

• You are driven by our collective desire to make a difference.
• Excited by problem solving and excels at in-the-moment decision making.
• Teamwork has always been where you thrive.
• You are ready to put your skills into action in a fast-paced environment.

What’s next:

• If you are ready to uplift lives, apply directly online.
• On apply, we’ll send you an email on how to check your application status within Jobvite.
• Ornge is committed to providing accessible accommodations in compliance with Accessibility for Ontarians with Disabilities Act (AODA). Should you require accommodation through any stage of the recruitment process, please email us at HR@ornge.ca.
• Ornge encourages applications from candidates identifying as a member of a traditionally underrepresented group including First Nations, Métis, Inuit, and urban Indigenous peoples; Francophone persons; Black and racialized persons; members of 2SLGBTQIA+ communities; and persons with disabilities.
• Ornge communicates with candidates for job openings by email and does not incorporate AI technology in its recruitment process. Applicants are responsible to check their email for updates and ensure they can receive messages from unfamiliar senders. We send time-sensitive information via email; it is important for applicants to check their email frequently. If we do not receive a response from applicants, we will assume that they are no longer interested in the position, resulting in the removal of their application from the competition.

Are you ready to pursue a career that has a profound impact on communities across Ontario, Canada? Join us.

Ornge. Lives uplifted.