Associate Principal Engineer - InfraOps

We are a Digital Product Engineering company that is scaling in a big way! We build products, services, and experiences that inspire, excite, and delight. We work at scale — across all devices and digital mediums, and our people exist everywhere in the world (18000+ experts across 36 countries, to be exact). Our work culture is dynamic and non-hierarchical. We are looking for great new colleagues. That is where you come in! This role focuses on reliable day-to-day operations (provisioning, patching, monitoring, backup/restore, security remediation, and incident response) and will also contribute to smaller initiatives and lifecycle improvements in partnership with other infrastructure and security teams. Administer Windows Server and (where applicable) Linux server environments, including build, configuration, patching, upgrades, and troubleshooting. Provision, monitor, and manage Azure infrastructure and services used to host server workloads, with emphasis on operational stability, availability, and cost-consciousness. Common Azure components include: Virtual Machines, managed disks, storage accounts/Azure Files, virtual networks (VNets/subnets), NSGs, load balancers, VPN/ExpressRoute connectivity, Azure Backup, Azure Site Recovery, and Azure Monitor/Log Analytics. Support Azure PaaS components that underpin server workloads (e.g., managed databases and platform services) as applicable to the environment. Operate and support hybrid connectivity and dependencies (e.g., identity, DNS, networking, and legacy/on-prem virtualization). Maintain working knowledge of on-prem virtualization (VMware and/or Hyper-V) for a smaller portion of the environment. Serve as an escalation point for complex server and infrastructure incidents; perform root-cause analysis and drive corrective/preventive actions. Identify, prioritize, and remediate security vulnerabilities for Windows/Linux servers and associated infrastructure in collaboration with Security and site teams. Document risk, remediation approach, and dates/ownership for remediation when actions depend on external entities. Maintain and improve monitoring, backup/restore processes, and performance tuning; validate recoverability through periodic restore testing. Automate routine tasks and operational workflows using PowerShell and command-line tooling; contribute to runbooks and operational documentation. Follow ITIL-aligned incident, problem, change, and request processes; keep tickets, documentation, and diagrams current. Coordinate with internal infrastructure teams (network, security, application, end-user services) and vendors to deliver deployments, upgrades, and troubleshooting. Support and/or run smaller projects and lifecycle initiatives such as site changes, cloud provisioning, new application deployments or upgrades, and standardization of server builds/configurations. Professional Certifications (Nice to Have) Microsoft Azure Administrator Associate (AZ-104) or equivalent hands-on Azure administration experience. Microsoft Windows Server Hybrid Administrator Associate (AZ-800/AZ-801) or equivalent Windows Server experience. Microsoft Azure Security Engineer (AZ-500) or equivalent security/vulnerability management experience. ITIL Foundation (or equivalent service management experience). VMware Certified Professional (VCP) helpful for hybrid/on-prem support, but not required. Must have Skills: Network (Strong), Microsoft Active Directory, Security Logging & Analytics, VMware, Azure & Windows Administrator.