Associate Registrar

Description Draper, UT | Full-Time | Hybrid (3 Days on Campus / 2 Days Remote) | Exempt Join Us in Transforming Healthcare Education. At Joyce University, work is more than a job—it's a shared commitment to student success, innovation, and purpose. Since 1979, we've been preparing healthcare professionals who make a difference in their communities, and we're committed to creating an exceptional experience for every student we serve. We're looking for an Associate Registrar who thrives on organization, accuracy, collaboration, and continuous improvement. Behind every successful student is a team committed to getting the details right. As Associate Registrar, you'll play a vital role in protecting the integrity of the academic record while helping students progress confidently from enrollment through graduation. Your work will support institutional compliance, operational excellence, and the success of every student we serve. If you're passionate about compliance, process improvement, and helping students succeed behind the scenes, we'd love to meet you. Flexible Hybrid Work We believe some of the best work happens together—and some happens when you have uninterrupted time to focus. That's why this role offers a hybrid schedule of three days each week on our Draper, Utah campus and two remote workdays, giving you the opportunity to collaborate with colleagues while enjoying the flexibility to do your best work. What You'll Do As the Associate Registrar, you'll support the daily operations of the Registrar's Office while ensuring the accuracy, integrity, and security of academic records. You'll partner with teams across the university to deliver outstanding service and maintain compliance with institutional, state, and federal regulations. Responsibilities include: Support student registration, scheduling, classroom assignments, and academic records management. Maintain accurate student records throughout the student lifecycle. Process transfer credit evaluations, attendance, grades, degree completion, and enrollment verifications. Ensure compliance with FERPA and institutional academic policies. Generate and analyze reports, including attendance, final grades, high-risk student reports, and other operational metrics. Partner with Admissions, Academic Affairs, Student Success, Financial Aid, and other departments to provide a seamless student experience. Identify opportunities to improve registrar processes, increase efficiency, and reduce operational risk. Assist with audits, accreditation activities, reporting requirements, and continuous improvement initiatives. Provide exceptional customer service to students, faculty, and staff while balancing accuracy, confidentiality, and responsiveness. Perform other duties as assigned. What Makes Someone Successful in This Role We're looking for someone who enjoys solving problems, building relationships, and ensuring every detail is handled with care. Successful candidates will demonstrate: Strong knowledge of Registrar operations and higher education records management. Excellent organizational and time management skills. High attention to detail and commitment to accuracy. Ability to interpret and consistently apply academic policies. Strong analytical and problem-solving abilities. Sound judgment when handling confidential student information. Ability to manage competing priorities in a fast-paced environment. Excellent written and verbal communication skills. A collaborative mindset with a passion for serving students. A continuous improvement mindset focused on simplifying processes and reducing risk. Why You'll Love It Here We know that when our people feel supported, they do their best work—and that directly impacts our students. That's why we offer a comprehensive benefits package designed to support your well-being, growth, and balance: Generous self-directed PTO policy Paid holidays 401(k) with employer match Medical, dental, and vision insurance Fully paid short-term disability coverage Long-term disability coverage Dedicated professional development opportunities World-class continuing education assistance Requirements Minimum Qualifications Associate degree required; bachelor's degree preferred. Two (2) or more years of progressively responsible experience in a college or university Registrar's Office required. Experience supporting one or more registrar functions such as student records, registration, scheduling, degree audits, graduation, transfer credit evaluation, or academic records management. Working knowledge of FERPA and higher education academic policies and compliance requirements. Experience using a Student Information System (SIS); experience with modern higher education technology platforms preferred. Strong analytical, organizational, and problem-solving skills with exceptional attention to detail. Demonstrated ability to interpret and consistently apply institutional policies while exercising sound judgment. Excellent written and verbal communication skills with a customer-service mindset. Proficiency in Microsoft Office, including Excel. Ability to manage multiple priorities and meet deadlines in a fast-paced environment. Why Joyce? Every role at Joyce contributes to preparing the next generation of healthcare professionals. As our Associate Registrar, your work ensures students receive accurate records, timely support, and a seamless academic experience from enrollment through graduation. Our culture is built around: Student-Centered Excellence – We believe every student can, should, and will succeed. Integrity & Service – We lead with honesty, accountability, and purpose. Learning & Innovation – We continuously improve how we work and serve. Caring & Connection – We build meaningful relationships that transform lives. One Joyce – We work together across the university to create an exceptional student experience. Because at Joyce, every interaction moves the student forward. Ready to Make an Impact? At Joyce University, every role contributes to something bigger than ourselves. As our next Associate Registrar, you'll help create a seamless academic experience that empowers future nurses and healthcare professionals to achieve their goals and make a difference in the communities they serve. If you're looking for meaningful work, a collaborative team, and the opportunity to grow while helping transform healthcare education, we'd love to hear from you. Apply today and become part of the Joyce journey.