Associate Research Manager

The Associate Research Manager is responsible for the quality of VANTAGE work. S/he will be responsible for a team to ensure they produce clear, analytical and exceptionally well-written reports which help our Clients protect their integrity and reputation. S/he will engage with Clients throughout the project cycle, from scoping to post-delivery project assessment. S/he will support the Associate Director and Research manager in training managing internal and external resources in order to complete VANTAGE projects in a timely and effective manner. She will also support the Associate Director with the strategy to grow the wider team organically and maintain optimal project margins. Responsibilities: People Management Manage a team of researchers, senior researchers and team leads Define, for each team member, objectives and responsibilities in line with the practice goals Conduct performance reviews Ensure well-being and professional development of staff Support the Research manager and Associate Director in recruiting new researchers Project management of third-party due diligence Ensure VANTAGE work is properly scoped, allocated to researchers, tracked and ultimately delivered on time and within budget Communicate directly with clients in order to clarify the scope of projects, address questions, and suggest potential additional avenues of research Review and approve (content and editorial) VANTAGE work, ensuring projects are of high quality and meet Clients’ specifications Liaise with and provide feedback to vendors and subcontractors, ensuring the quality of work they provide is high and adheres to our global delivery standards Engage with colleagues across Control Risks to address client queries Regional research initiatives Interact regularly with other Managers and the Quality Assurance team to provide support and feedback on VANTAGE work Participate in discussions with other Managers, Client Services and Product teams to provide insight on potential service/product improvement