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VC

Associate, Wealth Management - Client Operations

Vivus Capital Management
Posted 3 hours ago
🇮🇪Ireland🏢Hybrid💰€35.0K–€45.0K📁Operations & Admin
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📍 Location: Kildare Street, Dublin (Hybrid)

💰 Salary: €35,000 - €45,000


Build Your Career in Wealth Management:


Vivus Capital Management (VCM) is an independent boutique wealth management firm based in the heart of Dublin. For more than 15 years, our team has helped individuals and families build, preserve and transition their wealth through expert advice on pensions, investments, insurance, and retirement planning.


We're entering an exciting new chapter. Over the next 12 months, we're investing in our people, systems and technology to build the platform for significant growth over the next five years. This is an opportunity to join early, work directly with the firm's directors and help shape the future of the business.


This isn't simply an administration role - it's the opportunity to build a long-term career in wealth management. If you're organised, proactive, enjoy solving problems and want to grow alongside an ambitious business, we'd love to hear from you.


The Opportunity:


As a Wealth Management Associate, you'll play a central role in supporting our advisers, managing client operations and helping deliver an exceptional client experience.


From preparing financial planning documentation and liaising with pension and investment providers, to supporting compliance and improving internal processes, you'll gain hands-on exposure to every aspect of running a modern wealth management firm.


As the business grows, so too will your responsibilities and opportunities.


Key Responsibilities:


Client Relationship Management

  • Prepare client review meeting packs, reports and supporting documentation
  • Prepare Statements of Suitability (SOS) and recommendation documents
  • Coordinate meeting follow-ups and agreed client actions
  • Deliver a first-class client experience throughout the advice process


Wealth Management Operations

  • Process pension, investment and protection applications
  • Prepare quotations, provider illustrations and application documentation
  • Produce risk profiling reports and client questionnaires
  • Liaise with life companies, pension providers and investment platforms
  • Manage transfers, Letters of Authority, changes of address and other client servicing requests
  • Track applications through to completion and keep advisers informed
  • Maintain accurate client records across internal systems


Compliance & Quality Assurance

  • Client files remain accurate, complete and compliant
  • Documentation meets internal quality and regulatory standards
  • Client records are maintained in accordance with Central Bank requirements
  • Internal compliance procedures are consistently followed
  • Files are prepared for periodic compliance reviews and audits


Business Operations

As a growing business, everyone contributes beyond their job title. You'll also support projects including:

  • Improving internal systems and workflows
  • Implementing new technology and automation
  • Building scalable operational processes
  • Enhancing the client experience
  • Supporting business development initiatives
  • Helping shape the future growth of VCM


About You:


Essential

  • Approximately 2-3 years' experience in administration, operations or client support
  • Exceptional organisational skills and attention to detail
  • Strong written and verbal communication skills
  • Ability to manage multiple priorities in a fast-paced environment
  • Proactive, dependable and eager to learn
  • Comfortable working within a regulated environment
  • Genuine interest in financial services and wealth management
  • Proficient in Microsoft 365, including: Excel, Word, PowerPoint, SharePoint, Outlook, Teams


Desirable

  • Experience within financial services, wealth management, pensions, banking, insurance or another professional services environment
  • Familiarity with financial planning and wealth management processes
  • Experience using CRM systems (particularly OA Life CRM and Monday)
  • Experience using Voyant, ClearChoice and/or Fund Focus
  • Familiarity navigating life company portals, preparing quotations and processing applications
  • Working towards, or interested in studying for, the Qualified Financial Adviser (QFA) qualification


Why Join Vivus?


  • Join an independent boutique wealth management firm at an exciting stage of growth
  • Work directly alongside the firm's directors and experienced advisers
  • Gain exposure to every aspect of wealth management, financial planning and business operations
  • Help build the systems and processes that will support the firm's future growth
  • Develop professionally with support towards your QFA qualification
  • Enjoy genuine long-term career progression as the business expands


What We Offer:


  • Salary of €35,000 - €45,000 depending on experience
  • Hybrid working model
  • Office in the heart of Dublin on Kildare Street
  • In-office collaboration every Tuesday, Wednesday and Thursday
  • Brand-new Laptop provided
  • Work from home allowance to help create your home office
  • Opportunity to study towards the Qualified Financial Adviser (QFA) qualification with support from the business
  • Ongoing mentoring from experienced wealth management professionals
  • Monthly team drinks and regular social events
  • A collaborative environment where your ideas and contribution genuinely matter


Interview Process:


We aim to keep our recruitment process straightforward and transparent.


Stage 1 - Screening Interview (30 minutes)

  • Virtual interview with the Manager of Client Development
  • An opportunity to learn more about Vivus and discuss your background and career aspirations


Stage 2 - Technical Interview (30-45 minutes)

  • Virtual interview with the Hiring Manager
  • A discussion around your experience, problem-solving ability and approach to client service, organisation and compliance


Stage 3 - Final Panel Interview (60 minutes)

  • In-person interview at our Kildare Street office
  • Meet the Managing Director alongside your previous interviewers and discuss how you could contribute to the next stage of VCM's growth


Ready to Join Us?


If you're looking for more than just another job and want to build a rewarding career within a growing independent boutique wealth management firm, we'd love to hear from you.


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