Job Description
This is a remote position.
The Automation Specialist plays a critical role in driving efficiency and scalability across the organization by identifying, developing, and implementing automation solutions. This role combines technical expertise, process analysis, tool management, and collaboration with various departments to ensure internal workflows are optimized, repeatable, and aligned with business objectives.
Responsibilities & Duties
Process Optimization:
Review internal processes, procedures, methodologies, and standards to ensure repeatability and efficiency.
Identify opportunities to transition from manual efforts to automated processes.
Opportunity Identification & Planning:
Gather input from all departments to identify automation opportunities.
Develop process maps and comprehensive automation process documentation.
Tool Management & Research:
Manage tools necessary to execute identified automation opportunities.
Research and recommend changes to existing tools or identify new tools to improve productivity and support automation initiatives.
Automation Strategy & Implementation:
Collaborate with the team to strategize and align on long-term solutions for automation, including roadmaps, tools, frameworks, and approaches.
Measure the efficiency and effectiveness of automated processes in achieving business goals.
Ensure Standard Operating Procedures (SOPs) are updated accurately after each completed or revised automation project.
Adaptability:
Respond appropriately and competently to changes, ambiguity, and challenges in the work environment.
System Development:
Develop and enhance client systems based on business requirements.
Sales/CRM Management.
Salesforce Administration:
Oversee the backend of the Sales CRM (Salesforce).
Email Marketing:
Manage the email marketing program, including monitoring and optimizing campaigns to improve deliverability, open rates, and click-through rates.
Lead Nurturing:
Collaborate with the Sales team to design nurture programs that accelerate lead conversion from initial lead to Sales Qualified Opportunity (SQL).
Requirements
Required Skills & Qualifications
Technical Excellence:
Passion for achieving excellence in technical processes, quality, and reliability.
Thorough understanding and hands-on experience in developing and enhancing automation testing frameworks.
Detail Orientation & Communication:
Must be extremely detail-oriented and possess excellent communication skills.
Problem-Solving Skills:
Strong troubleshooting and root cause analysis abilities.
Tool Proficiency:
Experience with tools such as n8n, Zapier, Make, Zoho, Mailchimp, ClickUp, GoHighLevel, and Salesforce.
Preferred Experience & Competencies
Must be proficient in English (written and verbal)
Strong problem-solving, quantitative, and analytical abilities.
Excellent communication, collaboration, and delegation skills.
Familiarity with Agile methodologies (Scrum/Kanban).
Knowledge of AI/ML integration basics.
Ability to work independently and align with a remote team in CST hours
Benefits
How We Work
Freedom and flexibility. We’re a team working from around the world. That is, as long as they show up on our weekly calls, do their job correctly, and have a good sense of accountability.
Autonomy and ownership. Working on a distributed team means you don’t have someone micromanaging you or looking over your shoulder to make sure you’re getting things done. We’re a team of do-ers who take full ownership for their results.
Be helpful and dedicated. We help our clients be successful. We help our prospects get the right information and make the right decision whether or not it includes our services. We help our team members reach their full potential.
The Perks!
Remote-First Culture: Work from home—or anywhere in the world. We value results, not where you log in from.
Flexible Schedule: We offer flexibility in your daily schedule (within reason) to help you do your best work while maintaining a healthy work-life balance.
Unlimited Paid Time Off: Enjoy an unlimited vacation policy with just two weeks’ notice and manager approval. We also offer paid sick days because your well-being matters.
Parental Leave: We understand the importance of supporting our team members during significant life events. Our maternity and paternity leave policy ensures you can prioritize your growing family without added stress.
Room to Grow: We’re a fast-growing company with massive opportunities for upward mobility. As we grow, you grow with us.
Professional Development: Get access to training in digital marketing, advertising, and leadership to sharpen your skills and advance your career.
Quarterly Performance Bonuses: Earn bonuses based on your performance and contributions to the company’s success.
Paid Referral Program: Earn rewards for referring great talent to join our team!
Health & Fitness Reimbursement (upon tenure): Get support for health insurance or a gym membership—because your well-being matters.