AV Service Inside Sales Representative

About Electrosonic Electrosonic is Where Imagination Comes to Life. At Electrosonic, our team is composed of passionate, highly intelligent, and energetic individuals who are eager to make a difference. We provide an environment where you will be challenged and inspired daily. If you seek excitement and want to be part of something unique, we invite you to join our Electrosonian family. Together, we will continue to shape the future of technology-driven experiences. About the role We are seeking a results-driven AV Services Inside Sales Representative to grow our services revenue by pursuing new clients and expanding service contracts within existing accounts. The ideal candidate will have strong experience selling AV service contracts , excellent communication skills, and the ability to influence decision-makers through consultative selling and real-world use cases. What you'll do Sales & Business Development Create Market and Sales plans based on Electrosonic ideal customer profiles Proactively pursue new clients for AV services and support contracts Conduct cold calls, email outreach, and follow-ups to target contacts and decision-makers as necessary to generate new business Qualify inbound and outbound leads to identify service sales opportunities Build and maintain a healthy sales pipeline focused on recurring services revenue Customer Engagement & Presentation Present the company, AV service offerings, and value propositions clearly and persuasively Demonstrate how AV services solve customer challenges in corporate, education, healthcare, or enterprise environments Present customer success stories and use cases to showcase service value and outcomes Influence and guide clients through the buying process using a consultative sales approach Collaboration & Sales Operations Collaborate with technical, service delivery, and account management teams to align customer needs with offerings Prepare quotes, proposals, and service contract documentation accurately and efficiently Maintain accurate records in CRM systems, tracking activities, opportunities, and forecasts Meet or exceed individual sales targets and KPIs related to service contracts Qualifications Required Qualifications 5+ years of inside sales experience , with a strong focus on B2B selling Proven experience selling AV services and service contracts (managed services, maintenance, support agreements, SLAs) Solid understanding of AV technologies and environments (Unified Communications, room systems, collaboration tools, control systems, etc.) Experience engaging and influencing IT managers, facilities teams, AV managers, and technical decision-makers Strong verbal, presentation, and written communication skills Preferred Qualifications Experience working with AV integrators, MSOs, or technology services organizations Familiarity with CRM platforms (Salesforce, HubSpot, or similar) Knowledge of recurring revenue sales models and contract renewals Ability to upsell and cross-sell services based on client needs Key Competencies Consultative sales mindset Strong negotiation and influencing skills High level of organization and follow-through Self-motivated with the ability to work independently in a fast-paced environment Comfortable with outbound prospecting and cold calling What Success Looks Like Consistent growth in AV service contract revenue Strong pipeline of new service-focused opportunities High customer satisfaction and long-term service relationships Competitive base salary with commission plan. A day in the Life Inclusive Team Culture At Electrosonic we embrace our differences. We are committed to furthering our culture of Diversity, Equity and Inclusion. We are an equal opportunity employer that does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. Work/Life Balance Our team puts a high value on work-life balance, offering a hybrid work environment, dependent of position. We believe maintaining the right balance between your personal and professional life is important to our team's overall well-being. Career Growth We are dedicated to supporting our team members to grow a long-term career with us. We have a broad mix of experience levels and tenures, and we support continuous learning and knowledge sharing. Compensation and Wellness The salary range for this role is dependent on skills, experience, and qualifications. We offer a full range of health and wellness benefits that include: Medical Dental Vision Life and disability benefits. Wellness discount programs, 401k *Paid parental leave after 1 year of service. 12 company paid holidays 3 weeks of paid time off Come be a part of a Global company that has been recognized for its superior and unsurpassed technology master planning and system integration. With unique global capability, we deliver highly complex world-class projects, conference room technology, and executive briefing centers across a multitude of sectors.