Azure Integration Platform Support Specialist – Tieto Tech Consulting (m/f/d)

Do you have a strong Azure background, passion for problem-solving, and want to join one of the largest tech companies in the Nordics? Then this is the role for you! We are looking for an Azure Integration Platform Support Specialist who wants to be part of Tieto Tech Consulting. Tieto Tech Consulting works as a true partner, solving clients’ toughest technology challenges and delivering reliable outcomes that drive measurable results. By merging data, cloud, AI and design with deep industry expertise, we create impactful yet intuitive digital solutions that empower people and move businesses forward. In this role, you will ensure the reliability, performance, and security of our enterprise integration ecosystem. Working closely with a Lead Engineer, you will serve as the operational backbone for monitoring, troubleshooting, and maintaining cloud-based middleware solutions built on Azure Integration Services (AIS). This position includes participation in a 24/7 on-call rotation to ensure continuous business operations. Responsibilities Platform Monitoring & Maintenance: Proactively monitor the health, performance, and throughput of Azure Logic Apps, Service Bus, API Management (APIM), Event Grid, and Azure Data Factory Incident & Problem Resolution: Investigate and resolve integration failures, message bottlenecks, and data synchronization issues using Azure Monitor, Log Analytics, and Application Insights On-Call Operations: Actively participate in a 24/7 on-call shift rotation to handle critical P1/P2 production incidents outside standard business hours, with the ability to escalate complex architectural issues to the Lead Engineer API Operations: Manage the lifecycle of APIs in Azure APIM, including securing endpoints, managing products/subscriptions, and troubleshooting routing issues Message Queue Management: Administer Azure Service Bus queues and topics, managing dead-letter queues (DLQs), repairing and resubmitting failed messages Access & Security Compliance: Maintain secure connections by managing Managed Identities, Microsoft Entra ID permissions, API keys, and SSL/TLS certificates Deployment Support: Assist with the deployment of integration artifacts across environments (Dev, Test, Prod) using Azure DevOps pipelines Documentation & Runbooks: Standardize operational workflows by creating and maintaining technical support documentation and incident runbooks Required Technical Skills Cloud Platform: 2+ years of hands-on experience supporting Azure Integration Services Observability Tools: Proficiency with Azure Monitor, Application Insights, and Log Analytics. Hands-on experience with Nodinite (dashboard configuration, log views, tracking) is highly preferred Data Formats & Protocols: Strong understanding of JSON, XML, REST, SOAP, and AS2 Identity & Access: Familiarity with Microsoft Entra ID, OAuth 2.0, and RBAC principles CI/CD & Scripting: Basic experience with Azure DevOps, Git, and PowerShell or Azure CLI Soft Skills & Competencies Critical Incident Handling: Ability to remain calm and systematically identify root causes during high-pressure on-call incidents Analytical Thinking: Strong root-cause analysis skills to diagnose failures in distributed systems Collaboration: Effective communication skills to coordinate with developers, infrastructure teams, and third-party vendors during incidents Adaptability: Comfortable working in a demanding environment with shifting priorities and critical production timelines Professional proficiency in English, both written and spoken Preferred Qualifications Microsoft Azure–related certifications Experience working within an ITIL framework (Incident, Problem, and Change Management) We offer We offer you professional growth, meaningful projects, open culture, and an outstanding work-life balance! We offer you an opportunity to create the future of a growing, fast-developing, and important sector. We believe that our organizational culture is an important part of enabling you to be successful. We provide a flexible hybrid work model as part of our culture and way of working. Finally, we also believe in curiosity and learning as a lifestyle where you need to unlearn and relearn every day as new possibilities emerge. Did we get you inspired? We look forward to your application! Please attach your CV or LinkedIn-profile and we will reach out to you. Interviews will be held on a continuous basis, so we encourage you to apply today. Hope to hear from you soon! We perform background checks on all final candidates. Tieto declines calls from recruitment companies. At Tieto, we believe in the power of diversity, equity, and inclusion. We encourage applicants of all backgrounds, genders (m/f/d), and walks of life to join our team, as we believe that this fosters an inspiring workplace and fuels innovation. Our commitment to openness, trust, and diversity is at the heart of our mission to create digital futures that benefit businesses, societies, and humanity. Diversity, equity and inclusion (tietoevry.com)