B2C Sales Associate – Korean-Speaking Customers (Remote)

About Nao Now

Nao Now is a global online English learning platform helping children develop confidence and strong communication skills through personalized, mentor-led lessons. Our goal is to make English learning engaging, practical, and accessible for students around the world.

As we continue growing in the Korean market, we're looking for a personable and motivated sales professional who can connect with Korean-speaking families and introduce them to Nao Now's learning programs.

About the Role

Location: Remote – United States

Employment Type: Full-Time

You'll communicate with prospective Korean-speaking customers, learn about their needs, explain Nao Now's programs, and help interested families move through the enrollment process.

This position is a good fit for someone who enjoys working with people, communicates confidently, and is interested in developing their sales skills. Previous sales experience is helpful, but we are open to candidates with experience in customer service, education, hospitality, or other customer-facing roles.

What You'll Do

Customer Engagement

• Communicate with Korean-speaking prospective customers through phone, messaging, and other channels.
• Learn about parents' goals and priorities for their children's English education.
• Introduce Nao Now's programs and answer customer questions.
• Build friendly and professional relationships with prospective customers.
• Follow up with interested families in a timely manner.

Sales Support

• Help customers understand Nao Now's programs and learning experience.
• Keep customer conversations and follow-up activities organized.
• Update customer information and activity in the CRM.
• Support enrollment and team sales goals.
• Share customer feedback and common questions with the team.

Qualifications

• Comfortable communicating in English with an international team.
• Strong verbal and written communication skills.
• Previous sales or customer service experience is a plus.
• Experience working with parents, families, or education services is helpful but not required.
• Friendly, professional, and comfortable speaking with customers.
• Organized, dependable, and able to follow up consistently.
• Comfortable using computers, messaging platforms, and basic CRM tools.
• Able to work independently in a remote environment.

Preferred Experience

• B2C sales or other customer-facing experience.
• Experience communicating with Korean-speaking customers.
• Background in education, EdTech, children's services, or consumer businesses.
• Familiarity with CRM or customer management platforms.
• Experience working toward sales, enrollment, or customer service goals.

Why Join Nao Now?

• Help families discover meaningful English learning opportunities for their children.
• Work remotely from the United States with a global team.
• Join a growing education company with an international mission.
• Develop your sales and customer relationship skills.
• Contribute to the growth of our Korean-speaking customer base.
• Work in a collaborative environment that values initiative and continuous learning.

Equal Opportunity

Nao Now is committed to providing equal employment opportunities to all qualified applicants. Hiring decisions are based on qualifications, experience, and business needs. We welcome qualified candidates from diverse backgrounds and are committed to maintaining an inclusive and respectful workplace.